McDonald's

3.3
1774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1130 West Ave, Cartersville, GA
30120, United States

Hours

Reviews

3.3
1,774 reviews
5 stars
549
4 stars
385
3 stars
295
2 stars
189
1 star
356

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Numerous reviews highlighted long wait times, particularly in the drive-thru.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and poor preparation.

Customer Service

While some praised friendly staff, others reported rude behavior and poor management.

Cleanliness

Some customers noted cleanliness in the restaurant, while others mentioned unsanitary conditions.
  • JS
    Jamai Smith
    4 days ago
    1.0
    Ordered a spicy crispy chicken with 3 strips of bacon, only got 2. Ordered ranch with my nuggets and didn't get it. Asked for no pickles on my sandwich and they ring me up for extra pickles!! Can they do anything right?
  • EB
    Erin Blackmon
    Nov 7, 2025
    2.0
    The food is fine at this location. The people that work here are rude. I’ve never been somewhere multiple times where you tell someone thank you and they say ummm hummm it’s so rude. Maybe you shouldn’t work in customer service talking to customers if you can’t say real words like thank you or you’re welcome
  • PB
    Paris Brown
    Oct 31, 2025
    1.0
    Terrible service my fish sandwich was not fresh fries not fresh and fruit punch with no ice and workers not recognizing and young kids was rude and ruin my night we will not be back:(
  • MB
    misty hornbeck barnes
    Oct 31, 2025
    2.0
    I got a number one extra pickles , cheese and onions . First one no lettuce second no cheese third one slice of cheese . The manager was super busy and definitely needed help . She was nice and told her cooks three times but still yet the order wasn’t right . When I checked it before leaving and saw only one slice of cheese I was like lesson learned no more McDonald’s for a while . Usually I love this location and Mrs Joan for my late night mc flurries . Food wise needs improvement. The manager tonight wasn’t her but still was doing her best . When I first came in wasn’t that busy as I came back they were may need more shift managers bc this manager definitely needs a pay raise
  • TH
    Timetra Houston
    Oct 21, 2025
    1.0
    I visit this location on a regular. Late night hours are the best hours my food is always on point and on time. Today I went at 1:30pm . Drive thru was having trouble with the outside speaker or something several cars went before me so I pulled around to window . I was not acknowledged. I went inside to order I was #2 in line and I waited for 30 mins for my food as the prepare and make food only for the drive thru. They are only focused on drive thru they don’t acknowledge or help you at the front desk. I asked the running lil fella could I get my food. I order a large fry and he handed me a medium in a large box. I gave it back and ask him to fill up my box. I order sweet tea with light ice and got an Arnold Palmer with heavy ice With that being said I was very unhappy with my visit today. They need a front person and a back person.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1130 West Ave, Cartersville, GA?

McDonald's at 1130 West Ave, Cartersville, GA is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24 hours a day, every day of the week.