McDonald's

3.3
1780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1130 West Ave, Cartersville, GA
30120, United States

Hours

Reviews

3.3
1,780 reviews
5 stars
552
4 stars
387
3 stars
296
2 stars
191
1 star
354

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or old food, while a few praised the freshness of certain items.

Wait Times

Long wait times were frequently mentioned, with customers expressing frustration over delays in receiving their orders.

Management Issues

There were complaints about management and staff organization, with some customers noting a lack of effective leadership and coordination.
  • M_
    Miah _Hall
    4 days ago
    5.0
    I got the best EMPLOYEE. He treated me so well! I got a big mac meal, medium fries, and a drink. As well as 7 $5 meal deals. ALL of my food was so fresh! the drinks were crisp! I even asked for the young lads name, so i can put him in my review. He told me it was William. William is such a nice young gentleman. He talks so nicely to the customers and works his butt off! I even complimented him on his nose ring, so chic! The new generation knows how to treat their customers!
  • TR
    T R
    Jan 4, 2026
    1.0
    I had a mobile order. When I was given my food, more than half of my order was missing. The nasty lady at the drive through, who was already rude, refused to open the window and help me. I called and was refused help and hung up on. The items I did receive were made completely wrong and very inedible. Disgusting place with disgusting people working there. Would give zero stars if I could. Avoid thos place like the plague.
  • PP
    Paula Pacheco
    Dec 19, 2025
    2.0
    Got coffee lid was not on right aND brookme
  • MW
    Michael Wilson
    Dec 14, 2025
    4.0
    Average mcdonalds, order at kiosk, get food eat up.
  • JS
    Jamai Smith
    Nov 19, 2025
    1.0
    Ordered a spicy crispy chicken with 3 strips of bacon, only got 2. Ordered ranch with my nuggets and didn't get it. Asked for no pickles on my sandwich and they ring me up for extra pickles!! Can they do anything right?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1130 West Ave, Cartersville, GA?

McDonald's at 1130 West Ave, Cartersville, GA is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24 hours a day, every day of the week.