McDonald's

3.6
1301 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11 Canyon Road, Cartersville, GA
30121, United States

Hours

Reviews

3.6
1,301 reviews
5 stars
480
4 stars
306
3 stars
244
2 stars
102
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unhelpful management.

Food Freshness

Many customers appreciate the freshness of the food, particularly in the mornings, but there are complaints about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant varies; some reviews mention clean dining areas and restrooms, while others report unsanitary conditions.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others report long wait times, especially during busy hours.
  • DD
    D. Chris Deptola
    Nov 1, 2025
    4.0
    The food order was correct & the service at the drive through was fine. It's McDonald's. The food is consistently mediocre.
  • PC
    Paula Colosi
    Oct 16, 2025
    5.0
    Consistently great place. Morning drive through always goes quickly.
  • AF
    Ashlyn Faith
    Oct 13, 2025
    5.0
    This is an amazing McDonald’s. The chicken nuggets was fresh.
  • MF
    Michelle Flores
    Oct 11, 2025
    1.0
    The old man that’s a manger is so rude and disrespectful. Would give 0 stars if I could
  • TH
    Taylor Harrelson
    Oct 8, 2025
    1.0
    If I could leave 0 stars I would. The manager there is insane. I just had went through the drive-through and my food was still hot. I went inside to refill my half empty Sprite and he tripped out. He said he wanted a receipt to make sure that I got the food from there, but they did not hand me a receipt and said I was gonna have to pay for the half a cup of Sprite that I filled up. I left my Sprite there and I’m never going back there again.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 11 Canyon Road, Cartersville?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 5:00 AM to 10:45 PM, with extended hours until 11:45 PM on Fridays and Saturdays.