McDonald's

3.3
2091 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4957 New Jesup Hwy, Brunswick, GA
31520, United States

Hours

Reviews

3.3
2,091 reviews
5 stars
636
4 stars
415
3 stars
369
2 stars
212
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with many waiting over 20-30 minutes for their orders.

Food Quality

Mixed reviews on food quality; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.

Cleanliness

Inconsistent cleanliness reported; some praised the dining area while others noted dirty bathrooms and unkempt conditions.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rude and dismissive behavior.
  • JT
    j t
    Jan 2, 2026
    1.0
    Doesnt matter what time of day it is. Anytime, and i mean anytime you go to this mc donalds, you will be pulled to the side and made to wait 15 plus minutes period everytime. Its unescuably the worst mcdonalds ive ever been to. Its actually possible the worst mc donalds in the nation. Quite possibly.
  • WL
    William Lee
    Dec 29, 2025
    4.0
    The floor was quite slippery
  • JW
    John “Chip” Wood
    Dec 28, 2025
    1.0
    We ordered a fish fillet quarter pounder with cheese meals. They both came with fries and we got unsweet tea. The fish fillet was just okay the quarter pounder was very dry. The fries were standard McDonald's fries and were good. However we had to wait almost 20 minutes to receive our food. We had gone through the drive up and were directed to wait in a slot. After 15 minutes I had to go inside and find out what happened to our order. It still was not ready. Very terrible service.
  • XX
    xx_Itznotally XD
    Dec 7, 2025
    5.0
    Great experience, kind folks, loved my food!!!!!!!!!!!
  • JR
    jarifur R
    Nov 30, 2025
    1.0
    Waited nearly 25 mins for order, ordered large fry and it wasn’t even half full, please refrain from this location at all costs.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4957 New Jesup Hwy?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.