McDonald's

3.5
1342 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
206 N Main St, Baxley, GA
31513, United States

Hours

Reviews

3.5
1,342 reviews
5 stars
465
4 stars
290
3 stars
231
2 stars
119
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor customer service and incorrect orders.

Food Consistency

There were mixed reviews on food quality, with some customers praising fresh and hot meals while others complained about cold or incorrect items.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and restrooms, with some customers noting improvements in certain visits.

Speed of Service

Service speed varied significantly, with some customers experiencing quick service while others faced long waits and slow drive-thru times.

Overall Experience

The overall experience was inconsistent, with some customers expressing satisfaction and others vowing not to return due to repeated issues.
  • YM
    YASMEEN MOORE
    Nov 8, 2025
    1.0
    I’m not sure what the girl’s name is who takes orders, she’s tall/heavy set and light skinned with short hair and glasses, she is usually at the 1st window taking payments. Her attitude is horrible, every time I go and she’s working, she’s super rude. I never have issues with other staff except her, yall need to vet these people for whatever role they’re going to work cuz they make the whole store look bad, especially when they’re the 1st people we interact with.
  • AC
    Annette Collins
    Oct 31, 2025
    5.0
    Nice place
  • KG
    Kat Guillot
    Oct 19, 2025
    2.0
    Servers seemed very put out to answer questions or take orders. They said The kiosks were operating.
  • AS
    Ashley S
    Oct 10, 2025
    1.0
    I came to McDonald's this evening to get a hot latte pumpkin spice and a strawberry cream pie. They were out of pumpkin spice so I asked for a hot mocha instead. I did accidentally spill it when I was stirring it because for some reason the people that work the night shift don't care to make a drink correctly. I guess it says the nature of the business itself because rarely ever do they get any order correct if I order from this particular McDonald's. When I got my second cup, I looked at it and thought it looked off. It was more milk in the hot mocha than espresso and no chocolate syrup. I don't even think it has Expresso. It cost me 5.49 for a medium hot mocha and one pie. I don't care to get my money back but I will not be spending another dime of my money at this McDonald's.
  • SS
    Sugarloaf Sanctuary
    Oct 10, 2025
    1.0
    Flurry was literally bad vanilla ice-cream with a few oreo crumbs on top. What happened to the original McFlurrys? Thay are completely lame now

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Baxley, GA?

McDonald's in Baxley, GA is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

When is the McDonald's drive-thru service available?

The drive-thru at McDonald's Baxley operates from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and extends until midnight on Fridays and Saturdays.