Wendy's

3.6
1017 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Augusta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Augusta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1730 Walton Way, Augusta, GA
30904, United States

Hours

Reviews

3.6
1,017 reviews
5 stars
367
4 stars
242
3 stars
171
2 stars
78
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold, old, or improperly cooked food, with specific complaints about fries and burgers.

Staff Attitude

Several customers noted rude or indifferent attitudes from staff, contributing to a negative dining experience.

Management Issues

Reviews indicated a lack of effective management, with complaints about understaffing and poor oversight.

Cleanliness

The restaurant's cleanliness was criticized, with reports of unsanitary conditions and a generally unkempt atmosphere.
  • MD
    Michelle Doyle
    Nov 2, 2025
    5.0
    Crystal took my order inside, she was absolutely delightful.😊 I ordered new chicken strips for 1st time, they were good.
  • CE
    charles ellison
    Oct 26, 2025
    1.0
    Over charge for food,half time my order was not correct,cash personal at window don't know to take orders correctly just Over all bad service
  • SS
    Shawntell
    Oct 4, 2025
    1.0
    The night crew don't want to work the inside of the store smells like grabbage juice 😫 only two people running the store after 10 the manager 😑 just there for the check unprofessional they don't care if you leave the line less work for them is their mindset they are going to get paid either way no concern about the customers they have no door dash window you got to wait in line with the rest that Wendy's has been there forever im 36 and it was there before me the inside closes at 9:30 pm the manager told me when I was trying to pick up a door dash order and no I don't only door dash i have a full time job at Amazon just extra money im complaining because they messed up one of my orders just trying to help me and the community. They don't know how famous I am on Google but yea me . Never again now im going to do Lyft or Uber
  • AA
    Austin
    Oct 1, 2025
    1.0
    Place should be shutdown. Customer service is the worst on Walton Way out of any fast food place. It is literally always a wait time of 10-15. I would never call this "FAST FOOD".
  • NB
    Nathaniel Bruner
    Sep 18, 2025
    1.0
    Disaster through and through; consistently get orders wrong, missing items, out of ingredients, and the last straw today was the drive through worker's pants sagging below the waist

Frequently Asked Questions About Wendy's

Is Waltonway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.