McDonald's

3.6
1363 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1325 Tuscawilla Rd, Winter Springs, FL
32708, United States

Hours

Reviews

3.6
1,363 reviews
5 stars
569
4 stars
290
3 stars
187
2 stars
82
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Management

Feedback highlighted issues with management, including lack of training for staff and poor handling of customer complaints.

Positive Staff Experiences

Some customers praised individual employees for their friendly and efficient service, indicating that there are capable staff members despite overall issues.

Play Area Concerns

Customers expressed disappointment over the play area being closed and the lack of communication regarding its status.
  • JG
    Justin Gaudrault
    2 days ago
    1.0
    They claim from 3-4am their system is **updating** every night and yet anytime after 12am they claim the same excuse. CASH ONLY. Its 2025 and they only accept one form of payment? So the system is "down" but somehow the registers still work and tells them how much change to give back. (That must be why the ice-cream machine is down at a certain time)🤡 It's a joke! These people refuse to do their job and would rather see customers drive away then make Mcdonalds money. I see three people in the back doing absolutely nothing. Work overnights if you want to get paid to not serve people!
  • CS
    Camron Shepard
    4 days ago
    1.0
    Couldn’t even remember a fry with the meal
  • EH
    Eva Holguin
    Nov 14, 2025
    5.0
    Always great service drive thru at night Not great in dining room manager is rude Overall great 👍
  • JJ
    Joey
    Oct 30, 2025
    5.0
    One of the few McDonald's I've been to recently with a FAST drive thru! Line was long when we got there for dinner but it moved quickly. Food was hot and fresh and the employees polite
  • NA
    Nilda luz Arroyo
    Oct 27, 2025
    1.0
    the worst service, they are spoiled, they changed owners now they are Italians and what they have put in as managers and people to serve taking orders is terrible... especially a guy called Rugby... something like that, because he refused to give me his name... I asked him for some Big Mac sauce and I wanted to pay for it... and he got angry from the first moment I asked for it, he didn't want to charge me and threw it on the counter...! I will never come back....! These young people who work for these fast food restaurants are not trained and they are afraid of training them! Thanks for nothing

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Winter Springs, FL?

McDonald's in Winter Springs, FL is open 24 hours a day, 7 days a week.

Is there a drive-thru service available at this McDonald's location?

Yes, this McDonald's offers a drive-thru service that operates 24/7.