At Wendy’s in Venice, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Venice, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and unprofessional behavior.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with some describing it as inedible.
Cleanliness
While some customers noted cleanliness, others reported filthy conditions and poor food preparation areas.
Speed of Service
Customers frequently mentioned long wait times in both the drive-thru and dining areas, often exacerbated by disorganized staff.
RA
Robert Adams
Nov 11, 2025
1.0
Horrible Drive Thru service . That girl needs to be let go. 11/11 at around 3;00pm. Had 2 customers in drive thru. Gave me attitude because i needed a minute. Got to the window, waited. Grabbed the card and handed the food. Asked for Sour cream and before I could ask for hot sauce for the chili she walked away and grabbed the sourcream. When she same back, i asked for crackers and hot sauce... GOT THE ROLLED EYES attitude face and irritated annoyed response as if im bothering her. Chili watered down. Called to ask question, Employee answered and stated they were the manager. Didnt answer the phone respectfully, and didnt give name. Asked for name, gave me a name I couldn't understand. Then asked her to repeat and she stated her name was WENDY. I know thats not the name she originally gave me. Called her out and giggly said, No thats the name I said.
After asking how many ounces the large chili is.. she stated she didnt know. What Manager doesnt know the sizes. Wow just wow. Then the guy took the phone and answered me. Impersonating managers and giving horrible service. I GUARANTEE ITS THE DRIVE THRU GIRL at the window. Get rid of her ASAP. NEVER COMING BACK.
MM
MATTS MARBLE AND TILE LLC. (MMT)
Oct 30, 2025
5.0
Good Wendy hot fresh food
HS
Honey S
Sep 12, 2025
1.0
Ordered a large coffee got a small one. I tried to correct her, she didn’t listen. Payed for a large got a small coffee
SL
Sandra Locascio
Aug 21, 2025
5.0
Great Wendy's location. Our order was delivered very quickly. We ate in and it was very clean with numerous places (tables etc) to eat. Very friendly , welcoming employees. There is a drive through which was moving very well too. And as usual a great burger and fries.
KK
Kristen
Aug 17, 2025
1.0
I asked why the app won't let me pay for my order, I had already attached the coupons, The young lady didn't know and asked for help, The old man I assume was the manager was down right rude. He said is the app doesn't work then they do not honor the coupons, and in the rudest tone said I ain't paying for it. I will go to Nokomis or south Venice f I want Wendys. And I will tell everyone I know how rude and horrible the service is at this Wendys. Hopefully corporate will do something.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Venice, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Venice, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (941) 480-9551.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the operating hours for drive-through service at this Wendy's location?
The drive-through at Wendy's in Venice, FL is open daily from 10:30 AM to 10:00 PM.
Does Wendy's in Venice, FL offer delivery and takeout options?
Yes, Wendy's in Venice offers delivery and takeout. Delivery availability can be checked via their app or at order.wendys.com by entering your delivery address.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, in their mobile app, and in-restaurant via a nutrition poster.
How can I contact Wendy's Venice location for questions or feedback?
You can contact Wendy's Venice directly at (941) 480-9551 or provide feedback via their Customer Care live chat, phone 888-624-8140, or the online customer satisfaction survey.
Does this Wendy's location have a drive-through service?
Yes, this Wendy's in Venice, FL has a drive-through service open daily from 10:30 AM to 10:00 PM.
What payment methods does Wendy's in Venice accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payment methods.
Are there nearby hotels where I can stay when visiting Wendy's Venice?
Yes, there are several nearby hotels including TownePlace Suites by Marriott Venice, Fairfield by Marriott Inn & Suites Venice, and Holiday Inn Express Venice which are convenient for visitors.
What nearby coffee shops can I visit before or after dining at Wendy's Venice?
Nearby coffee shops include Dunkin' and Wawa, where you can enjoy coffee or snacks before or after your Wendy's visit.
Are there nearby gas stations close to Wendy's for refueling during my visit?
Yes, there are nearby gas stations such as RaceTrac, Citgo, Speedway, and Shell that you can use when visiting Wendy's in Venice.
Does Wendy's Venice accept any online ordering through apps?
Yes, you can order from Wendy's Venice using the Wendy's app available on the Apple App Store or at order.wendys.com for specials and deals.