Wendy's

2.8
174 reviews

About

Fast Food RestaurantWendy's
At Wendy’s in Venice, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Venice, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2983 Executive Dr., Venice, FL
34292, United States

Hours

Reviews

2.8
174 reviews
5 stars
51
4 stars
24
3 stars
11
2 stars
14
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and during phone interactions.

Order Accuracy

Many customers reported receiving incorrect orders, including missing items and wrong modifications, leading to frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold, stale, or poorly prepared items, such as burgers and fries.

Cleanliness

While some customers noted cleanliness, others reported the location being dirty and poorly maintained.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff training and handling of customer complaints.
  • RA
    Robert Adams
    Nov 11, 2025
    1.0
    Horrible Drive Thru service . That girl needs to be let go. 11/11 at around 3;00pm. Had 2 customers in drive thru. Gave me attitude because i needed a minute. Got to the window, waited. Grabbed the card and handed the food. Asked for Sour cream and before I could ask for hot sauce for the chili she walked away and grabbed the sourcream. When she same back, i asked for crackers and hot sauce... GOT THE ROLLED EYES attitude face and irritated annoyed response as if im bothering her. Chili watered down. Called to ask question, Employee answered and stated they were the manager. Didnt answer the phone respectfully, and didnt give name. Asked for name, gave me a name I couldn't understand. Then asked her to repeat and she stated her name was WENDY. I know thats not the name she originally gave me. Called her out and giggly said, No thats the name I said. After asking how many ounces the large chili is.. she stated she didnt know. What Manager doesnt know the sizes. Wow just wow. Then the guy took the phone and answered me. Impersonating managers and giving horrible service. I GUARANTEE ITS THE DRIVE THRU GIRL at the window. Get rid of her ASAP. NEVER COMING BACK.
  • MM
    MATTS MARBLE AND TILE LLC. (MMT)
    Oct 30, 2025
    5.0
    Good Wendy hot fresh food
  • HS
    Honey S
    Sep 12, 2025
    1.0
    Ordered a large coffee got a small one. I tried to correct her, she didn’t listen. Payed for a large got a small coffee
  • SL
    Sandra Locascio
    Aug 21, 2025
    5.0
    Great Wendy's location. Our order was delivered very quickly. We ate in and it was very clean with numerous places (tables etc) to eat. Very friendly , welcoming employees. There is a drive through which was moving very well too. And as usual a great burger and fries.
  • KK
    Kristen
    Aug 17, 2025
    1.0
    I asked why the app won't let me pay for my order, I had already attached the coupons, The young lady didn't know and asked for help, The old man I assume was the manager was down right rude. He said is the app doesn't work then they do not honor the coupons, and in the rudest tone said I ain't paying for it. I will go to Nokomis or south Venice f I want Wendys. And I will tell everyone I know how rude and horrible the service is at this Wendys. Hopefully corporate will do something.

Frequently Asked Questions About Wendy's

Is 2983 Executive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-through service at this Wendy's location?

The drive-through at Wendy's in Venice, FL is open daily from 10:30 AM to 10:00 PM.