McDonald's

3.6
2813 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3445 Ronald McNair Way, Titusville, FL
32780, United States

Hours

Reviews

3.6
2,813 reviews
5 stars
1,045
4 stars
582
3 stars
512
2 stars
242
1 star
432

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting poor treatment and long wait times.

Food Quality

Many customers complained about stale, cold, or poorly prepared food, with several noting that their orders were incorrect or missing items.

Cleanliness

Multiple reviews mentioned dirty tables and unsanitary conditions within the restaurant, contributing to a negative dining experience.

Operational Issues

Customers frequently reported problems with the restaurant's hours, including being closed when advertised as open, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at times.
  • JM
    Jason Michel
    6 days ago
    1.0
    Fix the damn ice cream machine. Known problem yet no one can seem to figure it out. Pathetic
  • TH
    Travis Hill
    Nov 17, 2025
    2.0
    I waited 20 freaking minutes for just hash browns today. Every time I come here I have to wait so long for simple food. Never going there again
  • JA
    Justin Anderson
    Oct 24, 2025
    4.0
    Best place for fries and tea even if your not a fan of the overly sweet tea just get half cut with some Splenda or something always fantastic. on the app they have deals for fries and a drink.
  • SD
    SpearFisher Dave
    Oct 20, 2025
    1.0
    Stale sandwich buns on well over $6 sandwiches. Look, the young ladies at the drive through were as nice as they could be, but either they didn't understand how to ring up what I was asking for, or this place price-gouges. I was charged over $15 for two sandwiches and a small soft drink - considering that I hadn't eaten all day I was unhappy but wasn't going to fight it. Only after I tried eating the sandwiches did I find that they made them with really stale buns, so it was a chewing-exercise just to get through the first one. I knew something was off, so I didn't eat the second and instead put it in the refrigerator for the next day. This morning I put that sandwich in the microwave for 45 seconds, and that still didn't make the stale bun any softer.
  • MN
    My Name
    Oct 9, 2025
    1.0
    Upon arriving at this Titusville location McDonald's and walking in the door I noticed a backup of customers many of which their facial expressions appeared not to be positive. As I intended to place an order at the counter I waited for over 5 minutes and nobody came and another customer told us that nobody is coming up to take the orders in the back I could clearly see and hear lots of confusion chaos and just a general disarray of any organizational skills or planning at all. Cursing and swear words were very clearly heard by not only several children in the front of the building lobby area but also by customers waiting at the counter and summit their seats. There were two particular staff members that did stand out did not get their names. The kiosk failed to give a receipt for my order. My food order took a very long time to get approximately 15 minutes. And I had to ask for my drink cup 4 times from the very rude, bad mouthed employee, who was wearing a yellow reflective safety vest, Was a relatively small order. During my visit to this location I noticed one associate a younger gal wearing a maroon shirt steadily on her phone instead of handling customers and she was in the cashier register area while on her cell phone. Another staff member was very rude insulting to all customers openly using curses and swears and profanity not only in general sentence structure but also directed toward an at customers as well. Once I got my food it wasn't even lukewarm when I said something through the pick up window The staff member answered and replies to me were very rude abrupt harsh and borderline insulting never been so upset or seeing as many customers upset with staff anywhere as I have seen at this Titusville location today. One woman was there with her small child and this woman has has denied condition she was treated poorly very rude she waited over 35 minutes for an ice cream sundae. Another elderly person approximately in her late '70s waited 45 minutes for a Big Mac order and was also spoken to very harshly very rudely by the McDonald's employees she was cursed at and there was just a lot wrong with this McDonald's today. I'm extremely upset as well as my child was with me a young 10-year-old girl or the curse words couldn't understand what we did wrong to these employees of a McDonald's to be treated so poorly I had no explanation to my child other than apparently these people are not happy. I will not choose to return to this McDonald's ever again and I will make sure that those I know are well aware of this location's poor services as well.. I feel this McDonald's always me the total of my meal today Not only for the horrible experience for allowing to have such employees on their staff, especially employees that behave in those manners, my mother has never even chastised me the way that these staff members chastised and swore and cursed at their customers today, And that's truly no exaggeration I hope the location has videos I hope the location can review these things and see their employees in action. When I ask the associate for a receipt for my order because the kiosk did not print one they simply did not know how said it would take an entire shift but then just 3 minutes later another customer who is very well dressed in office attire maybe office casual attire versus my blue collar attire also asked for a receipt for his order as he used the same kiosk that I had used previously, and he was given a smile and spoken to very politely and they worked very diligently to try to acquire his receipt though I believe the ultimate outcome was they were unsuccessful, the fact that they treated him so much differently than so many other people and that they work so hard for his request but yet mine was essentially ignored and treated rudely added to the list of very confusing and surprising happenings today at this McDonald's. I had to leave a one-star review because it wouldn't let me leave anything less otherwise I would have.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Titusville, FL?

McDonald's in Titusville operates 24 hours a day, every day of the week.

When is the McDonald's drive-thru open?

The McDonald's drive-thru is open 24/7, seven days a week.