McDonald's

3.4
2682 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7350 W Waters Ave, Tampa, FL
33634, United States

Hours

Reviews

3.4
2,682 reviews
5 stars
1,067
4 stars
438
3 stars
321
2 stars
223
1 star
633

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, disengaged, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and inadequate attention to special requests.

Food Quality

Customers consistently complained about cold, stale, or poorly prepared food, including undercooked fries and improperly assembled sandwiches.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by several patrons.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
  • RC
    Ricardo Castillo
    1 day ago
    2.0
    Hope this get attention to management at this place 5:25 pm on Sunday 11the restaurant lobby and table dirty with food on table or floor garbage over full with left over drink cup on top where you leave a tray
  • HS
    Heather Smith
    Dec 28, 2025
    1.0
    Stopped in after picking up family at the Tampa airport late tonight. The two people behind the counter saw us walk in and walked to the back. My family saw how they were looking at us and said let's just use the kiosk, they thought they heard them talking about us. I wanted to customize my order so I said no, I'll wait for them to come take our order. They never would. Every time I tried to get their attention they would look at us, laugh, and walk further to the drive-thru window or start to go around the corner. We finally gave up, used the restroom and then started to leave. As we were leaving, we watched a couple come in. I stood at the door and watched the girl that was behind the counter walk right over and take her order immediately... guess they only serve certain people when it's late 🙄
  • _C
    _la Clahu
    Dec 25, 2025
    1.0
    This McDonald’s is consistently terrible. Cold food, wrong orders, and some of the worst customer service I’ve experienced. Employees have bad attitudes. There is no sense of accountability, and mistakes are treated as if they’re the customer’s problem. Unfortunately, it’s the only location nearby, which seems to have led to zero effort or accountability. Management needs to do better, this place is unacceptable :(
  • TT
    Tara
    Dec 22, 2025
    1.0
    Horrible I’ve never went into a McDonald’s and walked out with this horrible impresión to start their customer service sucks every time I ask for something fresh they probably give me the coldest thing they have I’ve gotten raw meat from here before and they have a problem with giving me a new one they also never give sauces and one time I had to go back because my husband specifically asked for sauce and they told me to grab it from behind the counter there is as I said always a problem when I go to this mc Donald’s which is unfortunate because it’s the closest to my house and they also get paid for this they always do the same thing with DoorDash
  • SH
    Shawna Haag
    Dec 12, 2025
    1.0
    It's always something with this location. Either you're waiting 15 minutes in the drive through or they send you to one of the parking spaces while they give 10 other cars their food. They NEVER have any condiments you ask for, so they're either lying to avoid doing their job or the manager never orders products properly. They're rude and they barely speak to you. They don't label drinks and they give them to you at the same time so you're left to figure it out. The burgers they give you are slapped together, cheese wrapped around the bottom of the bun and ketchup strewn all over the wrapper, just a mess. And after you've spent 15 minutes in line to finally get your food and have to pull around and go inside because they didn't give you the correct order, they just ignore you at the counter while they laugh and joke around, they look at you and then carry on as if to acknowledge that they don't care about you. This used to be a good location a few years ago but it's really gone downhill. To the point that I never want to go to McDonald's ever again. I've tried leaving reviews in the McDonald's App and the app mysteriously malfunctions when I attempt to submit the review. So I guess they don't care about feedback. Just horrible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7350 W Waters Ave, Tampa?

McDonald's at 7350 W Waters Ave, Tampa is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery including same-day and no-contact delivery options.