McDonald's

3.3
1878 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6505 S Dale Mabry Dr, Tampa, FL
33611, United States

Hours

Reviews

3.3
1,878 reviews
5 stars
615
4 stars
349
3 stars
310
2 stars
179
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and restrooms, with some customers expressing concern over hygiene.

Food Quality

Customers frequently complained about cold, stale, or incorrect food orders, indicating a decline in food quality.

Management Issues

Several reviews pointed to ineffective management and lack of staff training, contributing to the overall negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and noted a few positive experiences.
  • RS
    Robert Scire
    1 day ago
    2.0
    After visiting this particular restaurant frequently over the last 2 years (due to location), I have waited until now to leave a review. The food at this restaurant is exactly what you would expect from other McDonalds; however, the customer service and experience lacks considerably. I have emailed the store manager or owner (whomever is listed at the bottom of the receipt) with my feedback and will adjust my review as appropriate.
  • MR
    Michelle Reneau
    2 days ago
    1.0
    Should be zero stars! It feels like something out of a comedy. I didn’t read the reviews before going to this McDonald’s because, honestly, I never check reviews for McDonald’s. It just happened to be close to where we were staying. All we wanted were three waters, three sodas, and a holiday pie. We placed the order, and at first we were impressed because they offered a military discount. It was the first McDonald’s we’ve ever been to that did that. But when we went to pick up our order, they handed us the drinks and then told us to pull forward into a waiting line that was blocking the exit, just so we could get the holiday pie. There were two cars ahead of us waiting for their orders and one behind us, which meant the entire drive-through was completely blocked. We sat there for twenty minutes and the cars in front of us even longer!! The people in front of us eventually got out of their car and went inside. At the same time, a worker came out with a bag and walked over to them, but the order turned out to be ours. It was ridiculous. While we waited, I started reading the reviews for this location, and it felt like I was living a comedy skit. So many reviews mentioned the same issues: being told to pull forward, waiting forever, getting the wrong order, and cold food. When we finally got the pie, it was squished and disappointing. Sadly, based on what others have written, this seems to be the norm for this McDonald’s. The intersection is Interbay and Macdill ave.
  • BC
    Bryan Caldera
    Nov 12, 2025
    1.0
    Nightshift here is so awful. Dogwater service and they’re closed half the time. Management needs a change
  • AN
    Ashley NV
    Nov 6, 2025
    1.0
    Lying about System reboot every time I try and come here because one employee doesn’t feel like doing her job.
  • BB
    Bella Belmonte (Bella)
    Oct 31, 2025
    5.0
    Awsome McDonald Too Go Too And They Make my Special Requests for 2hambugers No onion with extra pickle they do an awesome job at this McDonald's fresh never soggy

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6505 S Dale Mabry Dr, Tampa?

McDonald's at 6505 S Dale Mabry Dr, Tampa is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, seven days a week.