Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
While some customers praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about stale or poorly prepared food.
Service Speed
Several reviews mentioned slow service, particularly during busy times or when dining in.
KL
Kanecia Love-Davis
2 days ago
5.0
Food was fresh and hot speedy service as well
JC
Jasbel cruz
Nov 3, 2025
1.0
Worste customer experience ever by the Hispanic gentlemen with medium length curly hair who touched my French fries and then gave me an awful attitude when I kindly asked for new fries. His managers allowed him to continue to give me attitude and yell at me in a disrespect manner. Disappointed to say the least.
DT
Destiny Troupe
Oct 28, 2025
1.0
Not satisfied as a customer the manager Ashley was no help didn’t meet at all as a customer, I was using the McDonald’s app she read back that the discount was invalid and told me to refresh the app when I refreshed the app the told me I maxed she didn’t honor my coupon and didn’t help when to the back cash area she proceed to take other orders making sure I was good, And she a manager her communication skills suck need better trying will be reaching to corporate about.
JC
Juan Caicedo
Oct 16, 2025
1.0
Came for a late night snack and their system was down, told to wait 15-20 minutes for a burger
RR
Richard Springstead (Ricky)
Oct 7, 2025
3.0
Great, only bc of neighborhood it's located in. True for most establishments. Avoid the hood based establishments ,for they usually have to hire from local community, which tends to not care about community too much. And if you want your food served with a side of entitlement attitude then you need to frequent the McDonald's on 22nd and Fletcher.