McDonald's

3.5
1812 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
926 W Fletcher Ave, Tampa, FL
33612, United States

Hours

Reviews

3.5
1,812 reviews
5 stars
704
4 stars
341
3 stars
305
2 stars
139
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted issues with hygiene, such as no soap or paper towels in restrooms.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving incorrect items or missing components.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored.

Operational Hours

Many customers expressed frustration over the location's claimed 24-hour service, reporting that it was often closed during late-night hours.
  • NW
    Noel Watkins
    6 days ago
    2.0
    Extremely bad service.
  • KG
    Keenan van Gerven
    Nov 1, 2025
    1.0
    I ordered pickup on the app, it says open 24/7. I showed up on Saturday at 12:45 AM. There was a line of cars so I sat and waited. The car in front of me eventually have nobody take her order. Around 1:15 an employee comes out and says “why are you all sitting here, we close at 1 am”. I had already placed my order, sat there for 15 minutes, and was told they were open 24/7. When I told the employee I was there already and had a mobile order, he said tough luck. What an absolute joke. I had to drive to another location, took me over an hour to get McDonald’s. Avoid this location at all cost, horrid customer service and lies.
  • BM
    Bocephus McGillicutty
    Oct 17, 2025
    2.0
    I do not leave many reviews, especially bad ones, but this visit really irked me. I ordered a 6 and a 10 piece nugget. I selected a total of 3 sauces...wasn't in the bag. Not a big deal, happens alot unfortunately. Then I noticed an extra nugget container, opened it up, and it was full of some kind of sauce just dumped in it. I wish I could attach the picture to this review. This is after seeing a McDonald's employee at this location physically fight a customer in the parking lot a couple months ago. I think the customer did deserve it though.
  • D
    薬Duki
    Oct 14, 2025
    1.0
    Siempre he tenido buenas experiencias en este McDonald’s, pero hoy fue diferente. Una empleada dominicana con nasobuco me atendió de mala manera. Le hablé bien y con respeto, pero me dijo que no entendía lo que yo decía y llamó a otra persona. No me pareció un buen trato hacia el cliente.
  • TE
    Trent Elam
    Sep 25, 2025
    5.0
    This is a good McDonalds. I order on the app go pick it and it's ready. I live less than 5 minutes down the road. Drive thru is always moving and I alway have a parking spot for my motorcycle right next to outside tables where I like to eat

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 926 W Fletcher Ave, Tampa?

McDonald's offers delivery from 5 AM to 1 AM Monday through Thursday, 5 AM to midnight on Friday, and 24 hours on weekends.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's has a drive-thru open 24 hours daily.