Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
3,029 reviews
5 stars
1,152
4 stars
532
3 stars
432
2 stars
238
1 star
675
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned cold, overcooked, or incorrect food items, leading to dissatisfaction.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Employee Attitude
While some employees were praised for friendliness, many reviews highlighted a lack of professionalism and poor customer service skills among staff.
- BCBlu Castillo1 day ago1.0Picking up doordash orders takes a long time, and sometimes they even start chatting and don't attend to the person waiting. Also, today I went to buy a vanilla Shake, I arrived at 10:20, the girl told me it would be ready by 10:30, and when it was 10:30, after I placed the order, she told me they didn't have any vanilla Chase. She made me wait for nothing, so the service isn't very good.
- CGCharlie Gilmer4 days ago3.0I don't wish to come off abrasive but what is with this location playing Latino music in the background? I respect all types of music plus I am a musician BUT culturally speaking I just don't see this kind of music being appropriate for a fast food setting like McDonald's (unless you're talking about Taco Bell)...plus I can also see that the majority of the staff except maybe one person appear to not know English too well. Also why is the self serving soda fountain not working? Come on you guys can do way better than this. At least they got my food order right.
- ALArmand Luke Contractors LLCJan 3, 20261.0What happened to you McDonald's? You used to have someone hand me my food with a smile. Now I I give you $12 and you leave my food on the counter with discontent and let people steal it. Then you get upset when I ask why you gave my did to someone dishonest like you. The food sucks so much now that my kids hate coming here. This was the highlight of my week when I was their age. Good riddance
- DHD HDec 28, 20252.0Order two happy meals, And one large iced coffee. Got rung up for 12 happy meals and a MiCrispy… Ask several times to have sweet-and-sour sauce for the happy meals for the kids, didn’t get it, I had to ask again. Didn’t get the large iced coffee either, got a medium. What a debacle. Tell me again why minimum wage should be higher please, I have time. That “GenZ stare” gets me every time though.
- MVMatt VencelDec 24, 20251.0I ordered later at night, and I understand sometimes you have to wait and I’m usually pretty patient, but 1 hour for some burgers and fries is beyond ridiculous. And not one of the 4 employees I saw talked to me at all or update me on my order progress. If you want late night food, go to dennys and wait for some food that’s worth it at the very least.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including weekends.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open 24/7 every day to serve customers.
Can I get delivery from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from this McDonald's online or via mobile apps?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or use the online order link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 7909 W Hillsborough Ave, Tampa, FL 33615, USA.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any medical facilities near McDonald's at 7909 W Hillsborough Ave?
Yes, nearby medical facilities include WBS Clinic, 24th Century Medical Center, Med A Physical, TNC Walk In clinic, Green Wave Medical Clinic, Bayside Medical Group, and Health First Primary Care.
What nearby dining options are available around this McDonald's?
Nearby dining options include Tokyo Japanese and Chinese Restaurant, Tacos Flor Peña, Subway, La Fogata Grill, and Little Caesars Pizza.
What local amenities can customers visit near McDonald's on W Hillsborough Ave?
Customers can visit nearby places like Suncoast Credit Union ATM for banking, Gold Car Wash Tampa for car cleaning, and Supercuts for hair salon services.