McDonald's

3.4
1910 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4818 S Manhattan Ave, Tampa, FL
33611, United States

Hours

Reviews

3.4
1,910 reviews
5 stars
688
4 stars
355
3 stars
283
2 stars
143
1 star
441

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and restrooms.

Positive Experiences

A few customers praised the friendly staff and good service during their visits, highlighting some positive interactions.
  • ER
    enrique jose gonzalez rodriguez
    5 days ago
    1.0
    I never leave reviews but respectfully whoever is the manager here specially at night just needs to quit and the employees too. I would say at least 80% of the time we order here we get it wrong. It’s obvious nobody there cares about it. Ordered a double cheese deluxe with extra things and got a single with the opposite of what i ordered. I don’t really care about refunds but respectfully just quit because it is almost every single time.
  • PW
    palmer williams
    Dec 25, 2025
    5.0
    I have to give the Christmas crew a big round of applause! They all were so friendly and cheerful. Their service was really impeccable on a day that is really hard to work on! Big props to the a Christmas crew!!
  • JB
    Jack-Henry Bush
    Dec 24, 2025
    2.0
    I’ve slowly been eating McDonald’s less and less and this last visit reinforces why I don’t go. Had the driest chicken nuggets I’ve had in a long time. There was also trash found on the tables and the restroom facilities could have used additional care and cleaning.
  • AT
    Allie Torrence
    Dec 21, 2025
    1.0
    This McDonalds is so bad. I don’t get McDonald’s often but do like their breakfast sometimes. I just get a regular egg McMuffin and hash brown and they have managed to get this order wrong 3 times in a row. Sausage 2 times in a row when I wanted the regular Canadian bacon, missing hashbrown, last time I got the right meat but no egg on it and looked like it was old. You don’t get a receipt and no one answers the phone. I went on the McDonald’s website to let them know and got a response that the restaurant would contact me never did but not surprised as that is the customer service I expect from here- none. I understand this is McDonald’s and my expectations are never high but things are not cheap anymore and to get things wrong over and over it’s kind of ridiculous.
  • DB
    Derp Berp
    Dec 10, 2025
    1.0
    This McDonald's is garbage my mother and I went and got two combo meals they tried to hand us two regular hamburgers after we told them that's wrong they handed us our meals but they only gave me a three-piece chicken strip when we ordered a four which is clearly on the receipt the manager came out and begin arguing with us saying that oh she's going to give us the chicken strip but we only order the three-piece which is a total lie cuz the receipt shows that it was a four piece call McDonald's they did nothing they don't care that's why this company's Decline and people are coming less and less and this is all after waiting 15 minutes in the Drive-Thru screw this place Come home to eat and the fourth strip she gave me was barely edible I ended up throwing it away cuz I don't know if it was fully cooked or not

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's provide delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.