McDonald's

3.4
3299 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 E Dr M L K Jr Dr, Tampa, FL
33603, United States

Hours

Reviews

3.4
3,299 reviews
5 stars
1,168
4 stars
597
3 stars
548
2 stars
262
1 star
724

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or poorly prepared, including undercooked burgers and old fries.

Service Issues

Numerous reviews highlighted rude and unprofessional staff, long wait times, and incorrect orders, leading to a frustrating customer experience.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained facilities.

Operational Problems

Frequent complaints about the restaurant being closed during posted hours and issues with the ordering system being down.
  • DL
    David Lee
    1 day ago
    1.0
    Fastfood is not the same no more It's just a restaurant to me order most of the time be wrong its just different in my opinion
  • TD
    Tricia Davis
    Jan 1, 2026
    2.0
    Took a while to get our food. I was missing a sauce and Instead of them giving me another sauce, they decided not to give me the sauce I paid for until I went up and asked for it. And I prefer the old design better where they had the screen letting you know what order they were working on.
  • CA
    Charlene Aaron
    Jan 1, 2026
    1.0
    Burger patties on the big macs were so hard pieces were snapping off and the cheese was 2 different colors like it had been sitting out for a week.
  • TJ
    trevor Jamieson
    Dec 18, 2025
    1.0
    Normally the Fry's here are slightly stale but today they were perfect however the quarter pounder I ordered was absolutely undercooked and pinkish red mushy. It was flat out raw not even just undercooked my recommendation is if you order a burger break in half and look at the Patty
  • MH
    Miss HotSox
    Dec 15, 2025
    1.0
    I pull up to the drive-through and am told that they can only do DoorDash or mobile order. So I asked, just to confirm, if I want to order food right now, I have to download the app to place my order and you will take it, but I can’t just give you my order right now at the speaker. … yup… I asked why that was and she said because they were shortstaffed… There was absolutely nobody there at the restaurant. Lucky for me there’s plenty of other fast food places on that street and I will not be going back there if they are really that lazy.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 501 E Dr M L K Jr Dr in Tampa?

McDonald's at 501 E Dr M L K Jr Dr, Tampa operates daily from 6:00 AM to 10:00 PM.

Is the drive-thru at this McDonald's location open late?

Yes, the drive-thru is open daily from 5:00 AM until 2:00 AM, providing extended service hours.