McDonald's

3.4
3277 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 E Dr M L K Jr Dr, Tampa, FL
33603, United States

Hours

Reviews

3.4
3,277 reviews
5 stars
1,158
4 stars
596
3 stars
548
2 stars
260
1 star
715

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, and improperly prepared items.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and overall disorganization.

Cleanliness

While some noted cleanliness, others reported dirty conditions and unsanitary practices.

Management Issues

Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative experience.
  • MU
    Mark Udell
    Nov 16, 2025
    1.0
    Literally the most unprofessional and unproductive McDonald’s I’ve ever been to. Food took 15 minutes of sitting to receive, drinks had no ice, and when I did get my food the chicken in the wraps was cold and dry and also poorly prepared, I waited 15 minutes for food that wasn’t even fresh and literally falling apart.
  • AH
    Angilena H.
    Nov 8, 2025
    1.0
    I don’t understand why these people ALWAYS HAVE AN ATTITUDE ESPECIALLY IN THE MORNING. It’s 936am! I don’t understand how a person can order hotcakes and the person handing out the food didn’t bother to put syrup or a fork in the bag, actually there wasn’t any condiments at all. Like bff.
  • BM
    Br. Ray Morris
    Nov 3, 2025
    5.0
    I ate here Monday night. Kiki and the whole crew were remarkably friendly and courteous. Exceptional service.
  • MJ
    Melissa Jacobs
    Nov 3, 2025
    5.0
    Stopped by on way back home to Zephyrhills from a doctors appoitment. It was approximate 12:25pm and received the absolute besr service from start to finish. Especially the lady that gave us our food.
  • JT
    Jennifer Teflon
    Oct 21, 2025
    1.0
    Rude nasty employees. Want to park you for the everything. I ORDERED TWO SMALL THINGS. NOT PARKING FOR THAT. Asked if I wanted a refund I said yes. He proceeded to give me the order. Got that bag snatched out his hand. Why do you think that's acceptable to tell me I have to wait on other people's orders. Smh. I see why McDonald's is drowning. Havent been in a year. Just wanted to use them sorry points. Uninstall McDonald's app again. N I hope McDonald's continues to crumble. Absolutely 0 establishment. 0000000000000.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 501 E Dr M L K Jr Dr in Tampa?

McDonald's at 501 E Dr M L K Jr Dr, Tampa operates daily from 6:00 AM to 10:00 PM.

Is the drive-thru at this McDonald's location open late?

Yes, the drive-thru is open daily from 5:00 AM until 2:00 AM, providing extended service hours.