McDonald's

3.2
1061 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5393 Ehrlich Rd, Tampa, FL
33624, United States

Hours

Reviews

3.2
1,061 reviews
5 stars
367
4 stars
177
3 stars
141
2 stars
90
1 star
286

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, missing items, and undercooked food.

Customer Service

Feedback highlighted poor customer service, including rude staff and unprofessional management, leading to a negative dining experience.

Wait Times

Many reviews mentioned long wait times for orders, both in the drive-thru and inside the restaurant.

Food Quality

Customers expressed dissatisfaction with food quality, including cold and poorly prepared items, which has declined over time.

Staff Performance

While some staff members received praise for their friendliness, overall staff performance was criticized for being untrained and inefficient.
  • HH
    Hunter
    4 days ago
    1.0
    One the most soulless and incompetent dining experiences you can ever have. They NEVER get the order correct and the inside of the building feels like a prison block
  • NS
    Nicolas Scaglione
    Nov 14, 2025
    1.0
    I went here and sat down at the table and then they brought me a little mini fork and tiny mini plate with every thing was so teeny tiny is was so funny to this day i will never understand
  • LL
    Lowkeygri Lowkeygri
    Nov 1, 2025
    1.0
    IT TAKES A LOT FOR ME TO DO A GOOGLE REVIEW When you come to this location for breakfast drive threw or go inside I’ve never had any bad experience But the lunch shift after 4-5 o’clock all kids playing around to much in there the line wrapped around the building I ordered my food threw the app and I go inside to pick up was still waiting for 15 min while the kids joking around playing around not really doing anything It’s ok to have some fun at work but do your job while at it FOR EXAMPLE YESTERDAY OCTOBER 31 don’t sit around pants sagging than picking up your pants from your buttocks area than messing with people food the manager here at this hour should be let go running the place carelessly
  • JR
    Jennifer R
    Oct 30, 2025
    1.0
    So so bad. Orders are never right I frequent this place and it is never right I’m so disappointed. I’ll go to another one now
  • JN
    Javier Nolasco
    Oct 20, 2025
    3.0
    Mal servicio y no hay Internet y tuve que esperar 30 minutos. En espera y las papas estabas mal cocinada y estaba viejas y no les recomiendo este lugar es pésimo

Frequently Asked Questions About McDonald's

What are the McDonald's Tampa Ehrlich Rd location's regular hours of operation?

The McDonald's at 5393 Ehrlich Rd in Tampa is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

During what times is the drive-through service available at this McDonald's?

Drive-through is available from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.