McDonald's

3.4
1526 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3515 S Dale Mabry Hwy, Tampa, FL
33629, United States

Hours

Reviews

3.4
1,514 reviews
5 stars
564
4 stars
267
3 stars
245
2 stars
130
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold, stale, or poorly prepared items.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty tables and floors.

Operational Issues

There were complaints about the restaurant not being open during advertised hours and problems with payment processing.
  • AP
    AJ P
    2 days ago
    1.0
    Missing food, food made incorrectly and extremely rude staff. Never returning to this location and the woman working the drive thru tonight needs some customer service training rather than giving straight attitude with each interaction and then escalating things by telling me where to put my finger. Sorry but if you can’t handle a matched attitude then stop dishing it out, especially to your paying customers.
  • BB
    Bella Belmonte (Bella)
    Nov 13, 2025
    5.0
    Great McDonald's fresh Made Food And Fresh French fries 🍟🍟🍟🍟🍟 and hamburger 🍔🍔🍔🍔🍔🍔🍔
  • TP
    timothy pearson
    Oct 30, 2025
    1.0
    Horrible customer service through the drive thru from a Spanish lady so rude obviously hates her job doesn’t care about that customer just wants to get them out of the way customer service is truly dying I won’t be going back to this McDonald’s ever again wouldn’t listen to what I was asking and she messed up my order and she was talking way to fast I couldn’t understand her that well the lady taking the orders and taking money
  • MW
    Mike Wiesenhart
    Oct 19, 2025
    1.0
    This is the worst McDonald’s ever! “We not taking no orders!” Well your sign says 24 hours, so. I’ve never had a good experience at this location. Always something wrong and terrible attitudes. I can’t wait til you are replaced with machines.
  • SJ
    Sheri Jo
    Oct 12, 2025
    1.0
    Try putting someone that speaks English and has some form of communication skills at the drive-through speaker. Please

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on S Dale Mabry Hwy in Tampa?

McDonald's in Tampa on S Dale Mabry Hwy is open 24 hours a day, 7 days a week.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service which is available 24/7 every day of the week.