McDonald's

3.4
4247 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3411 E Busch Blvd, Tampa, FL
33612, United States

Hours

Reviews

3.4
4,247 reviews
5 stars
1,533
4 stars
724
3 stars
682
2 stars
324
1 star
984

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and dismissive behavior from staff and management, leading to a negative dining experience.

Wait Times

Many reviews highlighted excessively long wait times, often exceeding 30 minutes for simple orders, which is not acceptable for a fast food establishment.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold, stale, or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including lack of accountability and inadequate staff training.
  • ZD
    Zuric Daniels
    Nov 16, 2025
    1.0
    Should just close the whole store down sorry employees don't want to work over charge you then they get mad cause you correct them
  • JT
    Jessica Trujillo
    Nov 14, 2025
    1.0
    Not sure why but seems not once but twice I want to get a chicken sandwich and its under cooked and extremely chewy. This time it's not only chewy.. it's dripping with oil like they took it out too soon. Would not recommend any chicken sandwiches here at all. Not only that but my husband got sassed by the employee there about the drink? Seriously worse customer service..
  • SM
    Sandra Morales
    Nov 11, 2025
    1.0
    This place is full of unprofessional people with no respect for customers. After receiving food, found meat in hamburger in pieces and finger prints all over the hamburger bun. I recommend you dont eat there if you dont want food poisoning!
  • BM
    Brett “ManTooth”
    Nov 10, 2025
    2.0
    If you liked customer service…don’t go here lol they’re all automated and they ended up helping me out but i I was ignored by someone just asking for sauce.
  • BB
    Bilbo Bombardier
    Nov 9, 2025
    1.0
    Drink machine is gone and prices are ridiculous. If McDonald's corporate thinks this is the way to win back customers, they are sorely mistaken. Have to stand and beg for ketchup or napkins. It's humiliating.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald’s location in Tampa, FL?

This McDonald’s is open 24 hours a day, seven days a week, including holidays.

Does this McDonald’s offer delivery service?

Yes, delivery service is available 24/7 at this location.