McDonald's

3.5
2241 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4333 W Hillsborough Ave, Tampa, FL
33614, United States

Hours

Reviews

3.5
2,241 reviews
5 stars
914
4 stars
380
3 stars
338
2 stars
167
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews highlighted issues with food temperature, undercooked items, and overall poor food quality.

Staff Behavior

Several customers experienced rude or unprofessional behavior from staff, particularly in the drive-thru.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms.

Technology Issues

Issues with self-order kiosks and mobile orders were frequently mentioned, causing frustration among customers.
  • GM
    Gabriel Merced
    Jan 3, 2026
    1.0
    4am 4:16am in the drive through and no one at the store then. A girl comes on the speaker and says she is by her self that she just dropped breakfast in and couldn’t charge anyone.
  • WM
    Wilberto Dueñas Mendoza
    Jan 1, 2026
    5.0
    Canilla Shake y Large Fríes mis preferidos
  • BF
    Brandon Gregory (FLBrando)
    Dec 21, 2025
    1.0
    Food took 15 minutes, was cold and missing an order of fries. I don't plan on returning
  • BB
    Brigette Bradley
    Dec 6, 2025
    2.0
    Not a fully functional facility. Bathrooms were disgusting and hand dryer didn’t work. Bother going to the counter because no one will be there. The order was wrong and we stood at the counter, not being acknowledged once. There was also a hair in the box of our holiday pie.
  • CY
    Charles Yates
    Dec 3, 2025
    1.0
    Went to this McDonald's for lunch . Went in no registers no staff only a computer after several attempts to place a order I was not able to make the computer work . I hollered back in to the kitchen area asking for help and a vioce came out saying we don't serve idiots . I'm 62 and nobody I mean nobody disrespects me like that! I will never ever step food in another McDonald's ever again . I'm apoled that this company feels they can force it's customers to use a computer they don't understand and how the staff looks down on customers as though they are above their customers .

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 4333 W Hillsborough Ave, Tampa?

This McDonald's location is open 24/7 every day of the week, including drive-thru service.

Is delivery available from this McDonald's location?

Yes, delivery is available, but the restaurant is closed for direct delivery orders; you can place online orders through the provided delivery link.