Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, burnt, or incorrect items.
Cleanliness
Some customers praised the cleanliness of the location, while others noted it was poorly maintained.
Management
There were mixed reviews about management, with some praising individual managers for their efforts, while others criticized overall management practices.
Customer Experience
Overall customer experiences varied widely, with some expressing satisfaction and others vowing not to return due to repeated issues.
PM
Paul Mendoza
3 days ago
5.0
There are about 5 or 6 screens to place an order. It's convenient if you are in a rush. This also helps eliminate long waiting with those lines. If however you are not comfortable using them. There is a cashier ready to place orders. The machine didn't print out the paper. For whatever reason it didn't take my card. So I remember the order number and gave it to the cashier. My order was located and I was able to pay for my meal. My number was called and I got my food. I didn't see any ketchup and an employee who I think was the manager asked me what I was looking for. He knew immediately and grab me some. Overall my experience was pleasant. I would come back here. The business here is good.
RP
Rene Perez
5 days ago
1.0
I waited 30 minutes in the parking lot and they never brought my food. I went into the restaurant to ask for my food, gave them my order number, and they told me they didn't know anything. What bad service, and I was losing my money.
CW
Carissa Wellington
Nov 14, 2025
1.0
Worker named emany threatened me and my daughter saying she was gonna “catch us off the clock” after I simply asked for a little less ice in my drink
XT
Xande Tattoo
Nov 1, 2025
1.0
The worst service. I placed my order several times and the attendant wrote everything down wrong, in addition to being extremely rude.
KR
Ken R
Oct 23, 2025
5.0
I’ve lived close by and had stopped coming here for years due to bad service. Tonight, 11:25pm 10/23/25 your staff was on point! Fries hot and crispy, complex order correct to include sauces, and fast/friendly service. MANAGEMENT, take care of this team they are killing it.
McDonald's is located at 1908 E Hillsborough Ave, Tampa, FL 33610, USA.
What are the operating hours of this McDonald's location?
McDonald's is open 24 hours a day, seven days a week, including all holidays.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24/7 every day.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order via mobile apps?
You can order using the McDonald's app available on the App Store and Google Play Store.
What services does this McDonald's offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby places are close to this McDonald's for added convenience?
Nearby places include Suncoast Schools Federal Credit Union, Walmart Supercenter Tampa - E Hillsborough Ave, and Bank of America, which can be convenient for banking or shopping before or after your meal.
Are there any nearby services for health and personal care close to McDonald's?
Yes, nearby you can find Walmart Pharmacy for medical supplies and Erwin Dental Clinic for dental care.
Which local educational or community centers are near this McDonald's?
Nearby educational and community centers include Learey Technical Center, Pace Center For Girls, and Adult and Career Services Center, ideal spots for students or community members visiting the area.