McDonald's

3.5
3569 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1908 E Hillsborough Ave, Tampa, FL
33610, United States

Hours

Reviews

3.5
3,569 reviews
5 stars
1,400
4 stars
608
3 stars
630
2 stars
264
1 star
667

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including cold, burnt, or incorrect items.

Cleanliness

Some customers praised the cleanliness of the location, while others noted it was poorly maintained.

Management

There were mixed reviews about management, with some praising individual managers for their efforts, while others criticized overall management practices.

Customer Experience

Overall customer experiences varied widely, with some expressing satisfaction and others vowing not to return due to repeated issues.
  • PM
    Paul Mendoza
    3 days ago
    5.0
    There are about 5 or 6 screens to place an order. It's convenient if you are in a rush. This also helps eliminate long waiting with those lines. If however you are not comfortable using them. There is a cashier ready to place orders. The machine didn't print out the paper. For whatever reason it didn't take my card. So I remember the order number and gave it to the cashier. My order was located and I was able to pay for my meal. My number was called and I got my food. I didn't see any ketchup and an employee who I think was the manager asked me what I was looking for. He knew immediately and grab me some. Overall my experience was pleasant. I would come back here. The business here is good.
  • RP
    Rene Perez
    5 days ago
    1.0
    I waited 30 minutes in the parking lot and they never brought my food. I went into the restaurant to ask for my food, gave them my order number, and they told me they didn't know anything. What bad service, and I was losing my money.
  • CW
    Carissa Wellington
    Nov 14, 2025
    1.0
    Worker named emany threatened me and my daughter saying she was gonna “catch us off the clock” after I simply asked for a little less ice in my drink
  • XT
    Xande Tattoo
    Nov 1, 2025
    1.0
    The worst service. I placed my order several times and the attendant wrote everything down wrong, in addition to being extremely rude.
  • KR
    Ken R
    Oct 23, 2025
    5.0
    I’ve lived close by and had stopped coming here for years due to bad service. Tonight, 11:25pm 10/23/25 your staff was on point! Fries hot and crispy, complex order correct to include sauces, and fast/friendly service. MANAGEMENT, take care of this team they are killing it.

Frequently Asked Questions About McDonald's

Where is McDonald's located in Tampa, FL?

McDonald's is located at 1908 E Hillsborough Ave, Tampa, FL 33610, USA.

What are the operating hours of this McDonald's location?

McDonald's is open 24 hours a day, seven days a week, including all holidays.