Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor service from staff, indicating a lack of organization and training.
Food Quality
Many reviews mentioned cold or poorly prepared food, including undercooked items and missing components in orders.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of urgency, contributing to a negative dining experience.
Cleanliness and Management
While some customers praised cleanliness and specific staff members, others criticized management for not addressing ongoing issues, suggesting inconsistency in service quality.
DP
David Pusty
Jan 5, 2026
5.0
Long wait time got sauce wrong cold food and was served as to go when I order for dine in
SH
Sammy Hanes
Dec 29, 2025
1.0
No one here has on a hair net this is insane but I will say place is clean for the most part seems to be understaffed though.
MM
Michelle McGlone
Dec 13, 2025
2.0
2nd drive thru lane wad closed.It took approximately 25 minutes for the 4 cars ahead of me to be taken care of and for me to reach the drive thru speaker & give my App Code. I was asked to park in drive thru spot #3 but parking lot was full and someone else was in drive thru #3 and it was lacking a sign. Took 10 minutes for them to move & I waited another 10 minutes for order to arrive & employee was clearly confused. She walked away as I was checking bag and I had to call her back because was given small fries when I had paid upcharge for medium fries. It was another 10 minutes to receive additional fries. The mocha frappe was only 2/3 full and a full 1/3 whipped cream. I live 1.2 miles away and carried shopping in, put food that was cold on a plate too reheat, noticed I did not receive sauce for McNuggdts. I quickly made a sweet & sour teriyaki sauce. Sat down to eat and it was creeping up on 8 pm. I was shocked!!! The entire meal was disappointing and I flthought to myself what a waste of money...
AP
Ann Pool
Dec 8, 2025
1.0
12-6-2025 around 9:30 am I went to McDonald’s on East Hillsborough I placed my Order McGriddle breakfast I asked for honey instead of sugar & when I got my order Honey was all over everything in my bag obviously someone’s fingernail puncture one of the honey pkg. this was poor service those ppl there shouldn’t wear long nails the length should be restricted
AG
Andrew Gibson
Dec 2, 2025
1.0
I drove through the drive through and was told “our systems are down we can’t make any orders” dispute the fact that both the car in front of me and behind me made a order no problem. So I walked into the store and lo and behold their systems are working just fine as I made an order on the kiosk. As I also watched the entire staff take orders and give them out with no issue.
I ordered a “bacon buffalo ranch delix mcCrispy” sandwich with five hamburgers. The hamburgers were all made with only bread and meat. Nothing else. And that is not what I got. When I returned to the store and tried to have it corrected, the employee argued with me that it was. I’ve posted pictures of what I received. I know the policy is a manager is to make any remakes coming in. And I seen that the manager did not make my sandwich and just had the same employee make it.
This is absolutely pitiful.
McDonald's is located at 1908 E Hillsborough Ave, Tampa, FL 33610, USA.
What are the operating hours of this McDonald's location?
McDonald's is open 24 hours a day, seven days a week, including all holidays.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24/7 every day.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order via mobile apps?
You can order using the McDonald's app available on the App Store and Google Play Store.
What services does this McDonald's offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby places are close to this McDonald's for added convenience?
Nearby places include Suncoast Schools Federal Credit Union, Walmart Supercenter Tampa - E Hillsborough Ave, and Bank of America, which can be convenient for banking or shopping before or after your meal.
Are there any nearby services for health and personal care close to McDonald's?
Yes, nearby you can find Walmart Pharmacy for medical supplies and Erwin Dental Clinic for dental care.
Which local educational or community centers are near this McDonald's?
Nearby educational and community centers include Learey Technical Center, Pace Center For Girls, and Adult and Career Services Center, ideal spots for students or community members visiting the area.