Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, poor service, and rude staff, particularly during busy hours.
Order Accuracy
Many reviews highlighted problems with incorrect or incomplete orders, leading to customer frustration.
Food Quality
While some customers praised the freshness of the food, others complained about cold or poorly prepared items.
Staff Performance
There were mixed reviews about staff friendliness, with some employees receiving praise while others were criticized for their attitude and professionalism.
Kiosk Experience
The shift to kiosk ordering was met with dissatisfaction, as many customers preferred human interaction and found the system impersonal.
BS
Branden Sphar
Dec 21, 2025
1.0
Half the food we wanted to order that was advertised was told they were discontinued first, and then said sold out after asked about it.
Was asked to pull to a spot that was occupied. 20 minutes to get food.
AR
adolfo rojas
Dec 10, 2025
1.0
System is always down in this location, the staff is very rude, it seems like they just tell you the system down just to not take your order sometimes.
EF
Edward Farmer
Dec 2, 2025
4.0
Carl works the mobile and inside counter makes this place a great restaurant. Friendly gose above and beyond every time I come here. He is the reason I come back.
BB
Big BadWolf
Nov 30, 2025
1.0
Me and my girlfriend was sitting outside waiting for our food and we paid we wasn't rude or anything the fries tasted like it was sitting under a hotlamp in the frie warmer. We order a large drink got a small. Overall we order from here often and it was a complete waste of money and time..
MS
Michael Spector
Nov 25, 2025
3.0
No visible staff to help. It seems like they want to push you use the screens. You need the staff to open the bathroom, but no one was available for quite a while.