McDonald's

3.5
3286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 E 13th Avenue, Tampa, FL
33605, United States

Hours

Reviews

3.5
3,286 reviews
5 stars
1,258
4 stars
565
3 stars
537
2 stars
256
1 star
670

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, rude staff, and confusion in the drive-thru.

Food Quality

Customers reported inconsistent food quality, with complaints about stale buns, cold food, and incorrect orders.

Cleanliness

The cleanliness of the restaurant and bathrooms was frequently criticized, with many customers describing unsanitary conditions.

Staff Competence

Several reviews mentioned a lack of competence among staff, with issues such as incorrect orders and inability to handle simple requests.
  • JJ
    Jillian
    2 days ago
    5.0
    I am always impressed with the service at this location. The employees are so friendly and efficient.
  • SB
    Stephanie Bim
    Jan 5, 2026
    4.0
    Went on the drive thru, it was fast and staff were friendly
  • KK
    Kay-Leigh
    Jan 1, 2026
    1.0
    Went through the drive thru 3 times. The employee asked for the code and then proceeded to ignore us for 15 minutes. Eventually we were waiting with 10 cars at the drive thru. The employee did the same thing to everyone. The service here is absolutely horrible. Atp just also close your drive thru.
  • KK
    Koby
    Dec 21, 2025
    1.0
    “Out of order” at 4 am here, I’m trying to feed my family. on a long trip.
  • MC
    Ma Co
    Nov 30, 2025
    1.0
    I just am confused where the company finds their workers and why 9/10 they are all incompetent. We make the most simple order and they give us sandwiches with NOTHING on them. Ask for sauce and they can’t give sauce. Can’t give a receipt. Nothing. Like how is any McDonald’s functioning with 10 workers and all sharing 1 brain.

Frequently Asked Questions About McDonald's

What are the McDonald's Tampa location's hours of operation?

This McDonald's in Tampa is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery every day from 00:00 to 23:59, and supports same-day and no-contact delivery.