McDonald's

3.5
3272 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 E 13th Avenue, Tampa, FL
33605, United States

Hours

Reviews

3.5
3,272 reviews
5 stars
1,253
4 stars
563
3 stars
537
2 stars
256
1 star
663

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and confusion in the drive-thru.

Food Quality

Inconsistent food quality was noted, with complaints about cold or poorly prepared items, as well as broken equipment affecting menu availability.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Customer Experience

Many customers expressed dissatisfaction with the overall atmosphere and customer service, citing a lack of care from employees.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted that food was fresh and tasty on occasion.
  • SS
    Stephen
    3 days ago
    1.0
    Been in the drive thru for 20 mins and still in the drive thru. Baldhead dude throwing a tantrum. I can see him huffing from the window
  • JJ
    Jon
    Nov 4, 2025
    2.0
    It seems to be packed
  • CP
    CJ P
    Oct 17, 2025
    3.0
    The ybor McDonald's does NOT have the $6 big mac meal deal.
  • RM
    Rafael Martinez
    Oct 17, 2025
    2.0
    This is the only McDonald’s I’ve ever came across that says our system is down we only accepting cash. We only accepting DoorDash and UberEats.. our system will Be down for 2 hours. This happens on a weekly baisis at this location. Crazy
  • ND
    Noogey Denoogey
    Oct 14, 2025
    1.0
    I bought a milkshake, but they said the ice cream machine was broken. They didn't offer me a refund or anything. I asked for a coke slushy and fries which would be the same value as 1 milkshake ~$4-5, but the guy working wouldn't give me them. He only gave me a coke slushy. Why would you not replace an item with items of equal value??? It was a really bad experience, I felt put on the spot to replace the ice cream I wanted with something that I didn't even want. I would've rather gotten a free voucher for a milkshake next time, and just gone somewhere else to get ice cream. But they didn't even offer me that, or even apologize, just put me on the spot to pick something else. Now I have this slushy that tastes bad, and I can't even get something else because I already have this thing that I was put on the spot to choose. Very bad experience and would not recommend this location. :(

Frequently Asked Questions About McDonald's

What are the McDonald's Tampa location's hours of operation?

This McDonald's in Tampa is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery every day from 00:00 to 23:59, and supports same-day and no-contact delivery.