Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a generally negative perception of service.
Food Quality
Many reviews mentioned issues with food quality, including soggy fries, incorrect orders, and stale items.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and mentioned positive experiences with food quality.
DD
Dino Dino
Dec 29, 2025
1.0
Terrible service now only worried about Uber eats and mobile orders if you are dining in or trying to order takeout good luck I guess technology is really taking over next you'll see robots to replace the workers way to make money McDonald's forget all about the people who spend it with you
MH
Maws Hinden
Dec 28, 2025
1.0
1 star review for this mcdonalds made me pay 50 cents at the window for sauce for my mobile order and they didnt even give it to me awful and horrendous
DB
Dylan Brunetti
Dec 27, 2025
1.0
By far the worst McDonald’s I’ve ever been to. Sat in the drive thru for 15 mins no response, I said excuse me the dweeb kid goes I heard you the first time hold on. Then proceed to go up to the window for my food after 20 mins in line and tell me to wait in the parking spot. All while the store door is locked so customers can’t get out aswell as employees. Finally get my food after another 10 mins. Lady, who I believe was the manger seemed to be nice but besides that, terrible. Burger King it is for the future I suppose. Also ketchup was the only thing I asked for and did not even get the new McDonald’s sauce policy. Upset is an understatement. Wendy’s it is.
SW
Sheer Whitt
Dec 27, 2025
5.0
Thank you Mrs. Sharon for the attentiveness, kindness, lovely smile and wonderful customer service you showed this tired lady tonight. I appreciate you so much for the going above and beyond for me!!!!
AF
Alex Fernández
Dec 20, 2025
1.0
Super groseros con nosotros, y la cajera nos discriminó y se burló de nosotros por tener patines. Y entramos sin zapatos y aún nos prohibieron la entrada, nefasto.