McDonald's

3.5
1080 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15698 N Dale Mabry, Tampa, FL
33624, United States

Hours

Reviews

3.5
1,080 reviews
5 stars
461
4 stars
176
3 stars
141
2 stars
73
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

There were numerous complaints about food being served cold, incorrect items, and poor coffee quality.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and issues with food hygiene.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and lack of customer service.
  • SL
    Shadow Learking
    Jan 4, 2026
    1.0
    The workers don't check who's taking orders off the counter and the last 2 times I've ordered a chocolate milk shake from this location I've gotten a random soda instead of my shake.
  • HG
    Holley Lucksted (CHILD OF GOD)
    Jan 3, 2026
    4.0
    Closestone to me..
  • MM
    Mr. Moulton
    Dec 21, 2025
    1.0
    Worst experience ever I will never go there again. I was so upset.
  • TR
    Tanya Rodriguez
    Dec 4, 2025
    2.0
    I give honest reviews good or bad. I have gone to this location several times because I lived down the street. This review is based on my most recent visit. When I checked my order for accuracy through the drive through I could have sworn everything was there. I got home only to realize that the burger was missing from my combo. I went back to mcdonald's and I was given zero problems with getting my burger. I got back home only to realize that my granddaughter's cheeseburger was a single and was supposed to be a Mcdouble. I hate paying for things that I don't get. The staff was super friendly , but the order was wrong.
  • AL
    Anne Lazenby
    Nov 25, 2025
    1.0
    I've been to this Mcdonalds a couple of times. The last time I was here, I ordered what I typically order, which is a Mcdouble, plain with no cheese. I order this way exactly because EVERY mcdonalds Ive ever been to no one ever seems to understand the concept of a hamburger. The man who was taking the order very, very condescendingly asked "so you want a HAMBURGER?", I was honestly shocked that he knew what a hamburger was, but I said yes. He then proceeded to tell me that if I order a mcdouble essentially I look stupid and to just say hamburger. Which rude, but whatever. I got my food and it was right for once, shocking, and went on my way. Because I assumed that whoever was running this mcdonalds actually understands what a hamburger is, this time when I went to order I said "I would like a plain double hamburger please, nothing on it just the meat and the bread." And the girl said "so you want a double cheeseburger?" I told her no, I wanted a hamburger, just the meat and the bread. She again said I wanted a cheeseburger so I said yeah, I just dont want cheese on it, or anything else. I pulled to the window to pay and she repeated my order, a double cheeseburger plain. I said yes, but the cheeseburger shouldnt have cheese. She looked confused and annoyed, and said she would let them know at the next window. I pulled forward to the next window, and she was in the process of letting them know I didnt want cheese on my hamburger. They asked me to pull forward, and I have since been waiting for 15 minutes. All I ordered was a hamburger and a large fry. This is ridiculous, and you may be wondering why I even go to mcdonalds at all. I dont know honestly, but I just paid twelve dollars for a meal and I am about to go inside and either get a refund or my food because this is ridiculous. Update: I have reached out to corporate, and I want to make it clear: I have been eating mcdonalds sporatically since i was probably 4-5, i am mid 20s now. My order has not changed. I get a plain hamburger, just meat and bread, and fries. Its weird, dont judge. That being said, truly, genuinely, actually, scouts honor swear on a bible a MINIMUM of 80% of the times i have ordered from mcdonalds or my parents ordered for me because i was a child, my "plain hamburger" has had either cheese or ketchup. Without fail, to the point that i will not leave my spot at the drive thru window without checking to see if my food is correct. This didnt get better until i started ordering the way that i had been up until the rude man told me i was ordering incorrectly and to order a hamburger. I very occasionally crave mcdonalds fries which is the only thing that ever leads me there, and no craving will ever bring me back. After being rudely corrected for something i do to prevent other people's apparent lack of comprehension of the concept of a hamburger i will not be going back. To any location. Mcdonalds could be the last available food on planet earth and i will starve to death, thank you. Today was the final straw and i know one person doesn't make a dent in a billion dollar company especially if they dont order much, but i can get a better burger and fries for the same price at so many other places.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 15698 N Dale Mabry, Tampa?

McDonald's at 15698 N Dale Mabry operates from 5:00 AM to 1:00 AM Monday through Thursday, and Sunday. On Friday and Saturday, it is open from 5:00 AM until 4:00 AM the next day.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.