McDonald's

3.5
1895 reviews
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Business Details

104 W Bearss Ave, Tampa, FL
33613, United States
(813) 962-8573
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 W Bearss Ave, Tampa, FL
33613, United States

Hours

Reviews

3.5
1,895 reviews
5 stars
756
4 stars
347
3 stars
309
2 stars
133
1 star
350

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Food Quality

Numerous reviews mentioned cold or incorrect food orders, with some customers expressing dissatisfaction with food presentation.

Operational Issues

Frequent complaints about the restaurant not being open 24 hours as advertised, with customers often finding the drive-thru closed or unresponsive.

Staff Performance

While some reviews praised individual staff members, many highlighted disorganization and incompetence among the team.
  • JF
    Jellisha Felicier
    1 day ago
    1.0
    I placed an order and never received my food, yet this location refused to cancel or refund the charge. No food, no solution, no accountability. Customer service was dismissive and completely unhelpful. Being charged for an order that was never provided is unacceptable. If you’re missing staff, overwhelmed, or disorganized, that’s not the customer’s problem. What is your responsibility is not charging people for food they never receive.
  • LB
    Lala Bloom
    Dec 30, 2025
    1.0
    When asked for my fish fil a i ordered the lady working put her hand up to me in my face, and only 1 pickle, no tarder sauce.
  • DC
    Derek Camacho
    Dec 27, 2025
    1.0
    Typically when you come to McDonald's you expect a well rounded area, not in this case because the workers were all standing in one spot on they're phones the floor was wet the fries were raw and the burger patty was pink
  • AB
    Amanda Blair
    Dec 24, 2025
    1.0
    Wrnt there at 5 whwn food should have been fresh and hot. Paid for large fry and it was half full, over cooked and cold. Burger was cold and had onions when asked for no onions. Large drink is size of medium nowadays. They had a rushed rude attitude
  • RB
    Reina Benaventa
    Dec 17, 2025
    1.0
    They are very irresponsible. Today they were closed from 5 to 8 pm, but they continued to receive online orders and when I arrived to withdraw they simply ignored me and in the end I lost my money because they did not refund it or give me the product. If they had an event and they were closed, they should also close the online orders so that this would not happen 😡
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Frequently Asked Questions About McDonald's

What are the operating hours for delivery at this McDonald's location?

Delivery service is available Monday through Thursday from 5:00 AM to 12:00 AM, Friday from 5:00 AM to 11:59 PM, and 24 hours on Saturday and Sunday.

When can I use the drive-thru service at this McDonald's?

The drive-thru is open 24 hours every day of the week for your convenience.