McDonald's

3.6
2144 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10410 N Dale Mabry Hwy, Tampa, FL
33618, United States

Hours

Reviews

3.6
2,144 reviews
5 stars
890
4 stars
369
3 stars
329
2 stars
150
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked items, and missing condiments.

Management Issues

Several customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.

Staff Friendliness

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • ET
    Eduardo Torres
    Jan 3, 2026
    1.0
    They closed the door, just drive thru, they are too slow, 30 minutes for 2 drinks. Bad Service
  • EM
    Ella M.
    Dec 21, 2025
    1.0
    Management should be ashamed of themselves. The air conditioning rattles so loud, you can hear it from the drive thru order menu. When you pull up to pick up your food, it’s clinking and clanking above the employee to a degree that it must hurt their ears and even potentially cause long term damage. Clearly they put their profits over their people, and enjoy stuffing their wallets. This is ONLY for management. The crew is lovely, especially a younger girl with brown hair.
  • ES
    Eddie Sanjuan
    Dec 16, 2025
    5.0
    I just picked up fries and they were not so fresh. I went into the restaurant and Sasha was so beautiful and friendly. She happily replaced them with fresh one! Job well done!!!
  • NN
    Numariz
    Dec 9, 2025
    1.0
    I did an online order here last night and was so excited for it. Unfortunately, the worker said they were closed over the drive thru speaker then locked the windows when another customer tried to see if they were open. It’s says on both the app and google this place is 24 hours, so If it’s not that should be changed. I was refunded but still disappointed:(
  • MR
    Madeline Rohner
    Dec 9, 2025
    1.0
    Do not order from here! I’m surprised this place is still in business! Horrible customer service & food! It’s dirty!! They need to restructure this location! The worst I’ve ever seen!! Horrific!! It’s really sad that we live in a beautiful area in FL and our McDonalds is crappy!! Sad!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 10410 N Dale Mabry Hwy, Tampa?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's offer drive-through services at this location?

Yes, McDonald's at this location has a drive-through service available 24/7.