Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or undercooked items, and missing condiments.
Management Issues
Several customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.
Staff Friendliness
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
ET
Eduardo Torres
Jan 3, 2026
1.0
They closed the door, just drive thru, they are too slow, 30 minutes for 2 drinks. Bad Service
EM
Ella M.
Dec 21, 2025
1.0
Management should be ashamed of themselves. The air conditioning rattles so loud, you can hear it from the drive thru order menu. When you pull up to pick up your food, it’s clinking and clanking above the employee to a degree that it must hurt their ears and even potentially cause long term damage. Clearly they put their profits over their people, and enjoy stuffing their wallets.
This is ONLY for management. The crew is lovely, especially a younger girl with brown hair.
ES
Eddie Sanjuan
Dec 16, 2025
5.0
I just picked up fries and they were not so fresh. I went into the restaurant and Sasha was so beautiful and friendly. She happily replaced them with fresh one! Job well done!!!
NN
Numariz
Dec 9, 2025
1.0
I did an online order here last night and was so excited for it. Unfortunately, the worker said they were closed over the drive thru speaker then locked the windows when another customer tried to see if they were open. It’s says on both the app and google this place is 24 hours, so If it’s not that should be changed. I was refunded but still disappointed:(
MR
Madeline Rohner
Dec 9, 2025
1.0
Do not order from here! I’m surprised this place is still in business! Horrible customer service & food! It’s dirty!! They need to restructure this location! The worst I’ve ever seen!! Horrific!! It’s really sad that we live in a beautiful area in FL and our McDonalds is crappy!! Sad!!
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Can I earn rewards points at this McDonald's location?
Yes, MyMcDonald's Rewards allows you to earn points towards free food. More details can be found on their website.
What dining options are available at McDonald's besides dining in?
Besides dine-in, McDonald's provides drive-thru, curbside pickup, and delivery options including same-day and no-contact delivery.
Are there any nearby restaurants to McDonald's for alternative dining options?
Nearby restaurants include NAZCA (Latin American cuisine), La Granja Tampa (Peruvian cuisine), BurgerMonger (American burgers), Mama's Pizza & Italian Dinners, Chronic Tacos (Mexican), Bowlish, and Cafe Caribe (Cuban cuisine).
What medical facilities are near McDonald's for customers who may need healthcare services?
Nearby medical centers include HealthPoint, Bay Area Advance Gastroenterology Cre, BayCare Medical Group - Carrollwood Primary Care, USF Health Concussion Center, and several doctors' offices such as Nam Huynh, MD and Carolyn L. Marasco, MD.
Are there any nearby amenities that customers might find useful when visiting McDonald's?
Nearby amenities include the Suncoast Credit Union ATM for banking needs, AT&T for mobile phone accessories, and services like Rapid Refill for printing, and Lash Ink Tampa for beauty and tattoo services.