Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,130 reviews
5 stars
825
4 stars
360
3 stars
367
2 stars
168
1 star
410
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff behavior.
Food Quality
Many reviews highlighted issues with food freshness, incorrect items, and overall dissatisfaction with the meals served.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with reports of dirty tables and food debris.
Management Issues
Feedback indicated a lack of effective management, with employees seen as unprofessional and not properly trained.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- MCMudaleslie CarrionDec 25, 20252.0How they just reopened and you have attitudes as if they don't want to work. I asked for a fish sandwich and when I get home I have a fish sandwich box but in it is a spicy chicken sandwich with tater sauce on it wth. Come on McDonald's I can't do spicy stuff what if a person was allergic.
- CSCalob StcyrDec 20, 20251.0New building but still slow and crap
- VCValerie carterDec 15, 20251.0I live near been excited and ready to go to the new remodel mc Donald's that opened up today I went and I was VERY disappointed for it to be open and new and under new management? Everything i ordered was so unsatisfying we had to eat cold nuggets, the sprite didn't taste like soda water it was just fizzy. The burger on the bread tasted stale . The fries had no salt and where cold . I couldn't even go back because I have a new born at home it's to cold to come in and out the house with my son. I told my girl that we would sit inside and enjoy the food when yall opened but just going threw the drive through we where unsatisfied. I don't know if the food we where served was the old freezer food from the closed McDonald's but I know a new restaurant shouldn't taste like that. 😟 I would like corporate number Please and thank you.
- DPDan PaulinDec 15, 20253.0The whole place is so depressing. Ripped down the old one to replace it with something worse somehow is a bold move...
- KMKaty MehnertNov 21, 20251.0Estaba cerrado y no informan en el mapa
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1002 S 78th St, Tampa?
This McDonald's location is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service, and if so, what are the hours?
Yes, the McDonald's at 1002 S 78th St has a drive-thru open 24/7 every day.
What delivery and pickup options are available at this McDonald's?
They offer delivery including same-day and no contact delivery, as well as curbside pickup.
Can I order from McDonald's online or via a mobile app?
Yes. You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of food and services does this McDonald's provide?
This McDonald's serves a variety of quality menu options including breakfast, burgers, sandwiches, coffee, and frozen desserts, along with services like WiFi, drive-thru, mobile ordering, and gift cards.
Are there any ATMs near this McDonald's for customer convenience?
Yes, Suncoast Credit Union ATM, TD Bank ATM, Wells Fargo ATM, Coinme ATM, and LibertyX Bitcoin ATM are nearby, useful if you need cash or financial services before or after your meal.
What nearby grocery or retail stores can I visit along with McDonald's?
Nearby retail options include Harveys Supermarket, Five Below, Family Dollar, and Rent-A-Center, allowing you to conveniently shop for groceries and other items before or after dining.
Are there any convenient services like dry cleaning or shipping centers near this McDonald's?
Yes, Palm River Square Laundromat, Value Cleaners - Palm River, Super Sudz Laundry Center for dry cleaning and laundromat services, and UPS Access Point and USPS for shipping needs are close by.
Where can I find beauty and personal care services near McDonald's at 1002 S 78th St?
Nearby beauty and spa services include J&K Beauty Supply, Deluxe Stylz LLC hair salon, and Nails True nail salon for your grooming and beauty needs.