McDonald's

2.8
1409 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3562 Blairstone Rd, Tallahassee, FL
32301, United States

Hours

Reviews

2.8
1,409 reviews
5 stars
298
4 stars
232
3 stars
263
2 stars
160
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times at the drive-thru, often exceeding 20-30 minutes.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and windows, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Management Issues

Frequent mentions of poor management and staffing problems, particularly during peak hours, were noted as contributing factors to the overall negative experience.
  • BB
    B B
    5 days ago
    1.0
    Came into the store today to pick up food online order nobody there to greet us. There was a line 33 deep and no one talked to the first person. Can you imagine I’m getting paid four dollars to pick up food for your Customer and I can’t get an answer. Terrible absolutely terrible. McDonald’s has gotten away from customer service. I’ve been eating at McDonald’s since 1970 and there’s not a store in town that doesn’t do this.
  • AP
    Alex Potter
    Nov 17, 2025
    1.0
    Went at 10 pm when they close at 12. I placed a mobile order and waited in the drive thru for 5 minutes with no answer. I went inside and I was told they have no food. The worker TOOK my phone from me and cancelled my order. They most definitely had food, they just were too lazy to make anything.
  • ZH
    Zina H
    Nov 17, 2025
    1.0
    Third time in a row that we were told to hold and weren't assisted before we drove off so we weren't late fir work. Only orders placed through the app seem to go through in the morning... And even then, I doubt that they were assisted in a timely manner. There are currently only three people working which makes no sense because it's on the corner of a busy intersection.
  • BP
    BAWANA PERRY
    Nov 7, 2025
    3.0
    The food was hot & correctly made, but the service was trash! The cashier didn't give me all of my change and the employee that gave me my food was rude. She handed me my bag and immediately closed the window. She didn't given me any ketchup so I had to blow my horn to get her attention. She never came back so I sat there. When she came to the window thinking it was another car, I asked for ketchup. She then said, "you sat this long for some ketchup? " then slammed the window. With a thief taking the money and a rude person giving it the food, I'll never go back to that McDonald's!
  • HG
    Hustle & Grow
    Oct 24, 2025
    1.0
    10.24.25/6.50p - Google needs to add a zero star option asap! The last 3x's here have really sucked. Tonight was the ultimate deal breaker though. I and about 7 cars were waiting to order. I sat at the intercom for almost 10 minutes without receiving acknowledgement. So I drove around to the 1st window.... No attendant. I got to the 2nd window and a big dude (afro, red cap, saggy jeans with drawls in full view and a way too short shirt) walked off without acknowledging me. A person wearing a navy uniform, orange natural, yellow skin sees me at the window; yet proceeded to fill inside orders .... I guess. The, stops to stare at me and ask "you said something?" I asked whether I could place an order. She said "no" and continued making a strawberry shake/smoothie. I was shocked so I waited some more. She asked again: "did you say something?" I asked again "may I order here because I was waiting a while at the intercom...." She interrupted with "no you can't (with more attitude); we are short staffed." She said that she told me to hold on while I was waiting. I was with 3 big kids and NONE of us heard a thing.... because she NEVER acknowledged our presence. I snapped some pics and rolled off and the total waste of my time was 15-20 minutes; no food and horrible customer service.. She wanted a confrontation really badly; yet couldn't get it from me. Avoid this location on weekend nights. They are ALWAYS short staffed and rudest during those hours! I've experienced this before at this same location. It's time for corporate to do a serious overhaul of this one. Get rid of all of the repeat violators and hire fresh talent before this location bites the dust!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3562 Blairstone Rd, Tallahassee?

McDonald's at 3562 Blairstone Rd is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services every day from 5:00 AM to 11:00 PM through their online platform.