Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with long wait times in both drive-thru and in-store orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of accountability for mistakes.
Food Quality
Several customers noted issues with food quality, including cold or incorrect orders, and unsanitary conditions.
Management Issues
Frequent complaints about management practices, including understaffing and poor handling of customer complaints.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
PD
Preston Dahm
5 days ago
1.0
this is the worst mcdonald’s in tallahassee. you’re gonna wait 30 minutes for a 6 piece and the lady up from won’t even give you your drink while you wait
AM
Avais Mc
5 days ago
1.0
If you’re having a good morning DON’T go to this location, your day will be ruined from the long wait to the nasty attitudes. That short manager OR SHIFT LEADER is the WORST. Like how do you have an attitude EVERYDAY!
MW
Miranda White
Nov 8, 2025
1.0
I order online to have my food delivered twice now. The first time they forgot my bacon quarter pounder. This time they forgot 2 of my 4 strawberry pies. I call the store with either busy or off the hook signal. Call corporate and I have to complain online. At which they say it's not their fault but doordashs' fault. It's not the delivery guy because the bags are sealed. I would choose any other store but this one. They need new management and a complete overhaul.
CS
Cassandra Sullivan
Nov 7, 2025
1.0
I ordered the new buffalo bacon deluxe chicken sandwich along with other meals. The cook messed up and gave me a wrap instead of my chicken sandwich. I had to show my receipt twice and tell them mutiple times what I was missing. I finally got my sandwich only for it to look like a mess with no tomatoes no lettuce no ranch thrown in a bag with buffalo sauce all over it. Mind you there was no line at all when I ordered.
KO
Karly O'Grady
Oct 19, 2025
1.0
Placed a mobile order at 11:30 and got there at 11:50. I waited in the drive thru for 10 minutes with no one there, no one at the window. I pull around to the front door where the “manager” is standing mouthing to me that he’s closed. I show him the screenshot of my order showing that I already paid and he just shakes his head saying they’re closed and walks away. They don’t close until 1:00am so he decided to close early despite the order getting accepted and being paid for. Still have not gotten a refund, absolutely horrible customer service.
What are the opening hours for McDonald's in Tallahassee?
McDonald's in Tallahassee is open from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Friday and Saturday.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Friday and Saturday.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available daily from 6:00 AM to 10:00 PM with options including same-day and no-contact delivery.
What payment methods does McDonald's accept at this location?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and rewards?
Yes, you can order via the McDonald's app available on iOS and Android, and participate in MyMcDonald's Rewards to earn points for free food.
Where is this McDonald's located?
It is located at 3819 N Monroe St, Tallahassee, FL 32303, USA.
What nearby places can I visit when going to this McDonald's?
Nearby places include Capital City Bank for financial services, CVS Pharmacy for health and convenience needs, and Donut Kingdom if you're interested in donuts and ice cream.
Is there a pharmacy near this McDonald's?
Yes, both CVS Pharmacy and Walgreens are nearby for pharmacy and convenience shopping.
What options exist for entertainment or relaxation close to this McDonald's?
You can check out Redbox for movie rentals or visit beauty salons nearby such as Hair Exchange and Art Nails for spa services.
Are there any car services near McDonald's at 3819 N Monroe St?
Yes, nearby automotive services include Precision Tune Auto Care, Tuning Point for auto repair, and Super Action Auto for car sales and parts.