McDonald's

2.8
1888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3819 N Monroe St, Tallahassee, FL
32303, United States

Hours

Reviews

2.8
1,888 reviews
5 stars
419
4 stars
282
3 stars
326
2 stars
193
1 star
668

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and in-store orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of accountability for mistakes.

Food Quality

Several customers noted issues with food quality, including cold or incorrect orders, and unsanitary conditions.

Management Issues

Frequent complaints about management practices, including understaffing and poor handling of customer complaints.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • PD
    Preston Dahm
    5 days ago
    1.0
    this is the worst mcdonald’s in tallahassee. you’re gonna wait 30 minutes for a 6 piece and the lady up from won’t even give you your drink while you wait
  • AM
    Avais Mc
    5 days ago
    1.0
    If you’re having a good morning DON’T go to this location, your day will be ruined from the long wait to the nasty attitudes. That short manager OR SHIFT LEADER is the WORST. Like how do you have an attitude EVERYDAY!
  • MW
    Miranda White
    Nov 8, 2025
    1.0
    I order online to have my food delivered twice now. The first time they forgot my bacon quarter pounder. This time they forgot 2 of my 4 strawberry pies. I call the store with either busy or off the hook signal. Call corporate and I have to complain online. At which they say it's not their fault but doordashs' fault. It's not the delivery guy because the bags are sealed. I would choose any other store but this one. They need new management and a complete overhaul.
  • CS
    Cassandra Sullivan
    Nov 7, 2025
    1.0
    I ordered the new buffalo bacon deluxe chicken sandwich along with other meals. The cook messed up and gave me a wrap instead of my chicken sandwich. I had to show my receipt twice and tell them mutiple times what I was missing. I finally got my sandwich only for it to look like a mess with no tomatoes no lettuce no ranch thrown in a bag with buffalo sauce all over it. Mind you there was no line at all when I ordered.
  • KO
    Karly O'Grady
    Oct 19, 2025
    1.0
    Placed a mobile order at 11:30 and got there at 11:50. I waited in the drive thru for 10 minutes with no one there, no one at the window. I pull around to the front door where the “manager” is standing mouthing to me that he’s closed. I show him the screenshot of my order showing that I already paid and he just shakes his head saying they’re closed and walks away. They don’t close until 1:00am so he decided to close early despite the order getting accepted and being paid for. Still have not gotten a refund, absolutely horrible customer service.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Tallahassee?

McDonald's in Tallahassee is open from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Friday and Saturday.