Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness from staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty bathrooms and the presence of bugs.
Food Quality
There were complaints about food being served cold, incorrect orders, and items missing from orders, although some customers did enjoy their meals.
Management Issues
Several reviews mentioned a lack of effective management, with staff appearing indifferent and untrained, leading to a chaotic environment.
CA
Christian Adams
Jan 1, 2026
1.0
Placed a breakfast order at 10:20am on the mobile app. And they stated they do not serve breakfast then. I’m going to do a chargeback on my card.
WW
Walter Wood
Dec 28, 2025
1.0
Whoever the guy, Was told his name was Tim, at the first window, he was very rude and rushed us while we were trying to order and then tried to make a joke out of it. There were bugs lover in the store and it was overall disgusting.
JU
Joshua Ungos
Dec 20, 2025
2.0
Not much to say, it's a McDonald's. However, the quality of service in several locations in this city has been declining over the past few years, this one included. Fully staffed restaurants taking 30-45 minutes to complete orders is awful by any standard.
JL
Julie Langston
Dec 20, 2025
1.0
I stopped in the drive through on my way to work. Someone announced over the drive through speaker, "Wecolme to McDonalds, we're too tired to take your order, but you can come inside and order from the kiosk." I drove way. Ridiculous!
MJ
Miss Jones
Dec 10, 2025
1.0
Completely Rude and disrespectful. I JUST PULLED UP TO THE COM IN I WAS TOLD I KNOW I CSNT ORSER 3 MEALS HOW DO I KNOW TJAT I DONT WORK HERE. THE CORRECT RESPONSE WAS, NO MAAM I CSN TAKE 2 ORDER BUT I WONT BE ABLE TO DO 3 ORDERS.
TRAINING IS NEEDED OR HIRE THE WHOLE STAFF