McDonald's

3.0
2126 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1944 N Monroe St, Tallahassee, FL
32303, United States

Hours

Reviews

3.0
2,119 reviews
5 stars
552
4 stars
351
3 stars
378
2 stars
233
1 star
605

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Management Issues

Many reviews highlighted mismanagement, with staff being unprofessional and unresponsive to customer needs.

Food Quality

Several customers complained about cold, stale, or incorrectly prepared food, leading to dissatisfaction.

Inconsistent Experience

While some customers had positive experiences, particularly during breakfast hours, these were overshadowed by the overall negative feedback.
  • JK
    Julie King
    1 day ago
    1.0
    McDonald's is disgusting u deserve better people
  • NT
    Naïm Trad
    Dec 26, 2025
    1.0
    Worst Mcdonalds location ever, today's December 26th 2025, i am a visitor form Dc, wanted to grab something to eat very quick, took me 20 min parked in the drive thru, no one asked me what i want, pulled to the window and the employee was super rude and asked me to back up so she can take my order, then sent me to a parking spot waiting for my simple order. Total 35 min and not even a Hi or a by.
  • SB
    Steven Broadway
    Dec 22, 2025
    1.0
    Worst service I’ve ever seen. Had one person working and all the other employees seemed high and were just hanging out.
  • BB
    B B
    Dec 17, 2025
    1.0
    Doesn’t matter which McDonald’s you go to Winham and Tallahassee there’s never anyone at the cash register. You could be spending 15 minutes to talk to an employee.
  • KS
    Kris S
    Dec 7, 2025
    1.0
    As a former employee of 3 years of service at a McDonalds, I have received the worst service ever. We arrived at 2:00. We placed our order on a kiosk. The kiosk was not taking payment. It took at least 5-10 minutes for an employee to take our payment. A police office came into the store to take a statement from the manager about a situation. As we were waiting, they kept asking us what our order was. They said it was coming. A lady came in from the drive through missing her Grinch meal. She was served within 5 minutes. A man was served his meal with the lid not on properly causing the drink to spill all over the counter and floor in front of the register. Not one employee tried to clean any of it up. They just left it there to dry. They called me up to serve me my meal but it was all wrong. It was the order for the lady who came in after me. They asked me my order again. They said they'll get us two large orders instead of a regular and a large. At this point I have been waiting for 30 minutes for my order 279. They bring out 2 medium Grinch meals for two girls who came in 10-15 minutes after me. They give them the Grinch meals instead of giving them to me and correcting the fries to the large fry that I ordered and the correct drinks. As I'm still waiting, another dissatisfied customer came in from the drive through complaining about missing her fries for her order. She was serviced after waiting inside for at least 5 minutes. After waiting for 40 minutes, I called to the back for a manager to come give me a refund for my order. I had to wait for her to come out of the back. As I was waiting a woman came inside to order on the kiosk because she said the drive through was crazy. I told her she might want to be careful because I'd been waiting for 40 minutes. She asked if I was serious and I told her I got there at 2:00 and it's now 2:40. The employees said but your order is ready. Sometimes our screen in the back doesn't show all the orders. I saw my order 279 on the front screens for being prepared and being served. But they never gave me my order. I was finally given a refund, but never received an apology for them losing my order, serving other people before me, or anything. Not one apology. Just them again asking what my order was, then getting it wrong, then finally me getting a refund for my order.

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's at 1944 N Monroe St, Tallahassee, FL is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What times is the drive-through service available?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.