McDonald's

2.7
1470 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2026 W Pensacola St, Tallahassee, FL
32304, United States

Hours

Reviews

2.7
1,470 reviews
5 stars
327
4 stars
206
3 stars
199
2 stars
120
1 star
618

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

The restaurant's cleanliness was a major concern, with multiple reviews highlighting filthy bathrooms and dirty dining areas.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect items or missing items from their orders.

Staff Attitude

Reviews indicated a lack of professionalism and care among employees, with several customers noting rude behavior and indifference.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
  • MA
    Martha Aguilera
    4 days ago
    1.0
    Very slow. 10 mins in the drive thru for a black coffee.
  • BP
    BAWANA PERRY
    Nov 7, 2025
    1.0
    I refused to order or easy from that dirty restaurant. The trash cans were overflowing with trash, tables had trash on them, and the floors were filthy. No one we up front to take orders or cash.
  • AS
    Aydan S.
    Nov 2, 2025
    1.0
    The service at this McDonald’s is horrible. The staff are extremely rude and take way too long to give you your order. They have also been out of most desserts for months now.
  • JM
    Jeffery Mosley
    Oct 29, 2025
    2.0
    Customer Service is very poor and the like of employees working there. But hope for improvement💯😇and keep going hoping that things get better along the way...Be Bless 🙌🏾🙏🏽💯🫂🥰
  • PD
    Peter D
    Oct 26, 2025
    1.0
    Make sure to always check your bag before you leave. They’ve messed up my order more than once. One time I ordered a large fries but only got a medium, and another time they completely forgot my fries. The service options in the app also feel kind of pointless. I’ve chosen curbside pickup and table delivery before, but both times they just called my name at the door or counter instead of bringing it over. To top it off, the dining area has like only one working outlet, every other one has no power.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2026 W Pensacola St, Tallahassee?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service, and if so, when is it available?

Yes, this McDonald's has a drive-thru that operates 24/7.