McDonald's

3.5
2982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10530 W Flagler St, Sweetwater, FL
33174, United States

Hours

Reviews

3.5
2,982 reviews
5 stars
1,286
4 stars
468
3 stars
314
2 stars
164
1 star
750

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, impacting the dining experience.

Staffing Issues

Customers noted that the location is often understaffed, leading to long wait times and poor service.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or improperly cooked items.
  • AB
    Andres B
    1 day ago
    3.0
    El joven Alejandro del drive thru , muy amable ala hora de atender. Vivo cerca y primera vez que hay alguien tan amable y atento.
  • IP
    Ihor Panchuk
    Nov 17, 2025
    1.0
    They don’t know what is quality They don’t know what is non-falling apart burger They don’t know what is SALT
  • RC
    Reinaldo “Rey” Cadavid
    Nov 11, 2025
    5.0
    One of the best McDonald's in Miami, excellent customer service, the facilities are very clean and in very good condition, excellent option to take the children to eat and play in the park.
  • HR
    Heyka Rodrìguez
    Nov 5, 2025
    5.0
    El servicio excelente me encanta
  • AM
    Aramis Morales
    Oct 27, 2025
    1.0
    I recently visited this McDonald’s at 10530 West Flagler Street after completing a McDVoice survey. I had my valid redemption code, but the staff refused to honor it. The manager, Juan, stated they would not accept the offer, and the manager on duty, Sophia, also refused. When I asked for more information, they declined to provide their last names or any way to escalate the issue. This location is promoting a customer feedback deal but won’t stand behind their own advertised offers. The experience felt dismissive and unprofessional — definitely not what I expect from a major brand like McDonald’s. I recommend avoiding this location if you value customer service and your time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 10530 W Flagler St, Sweetwater, FL?

McDonald's at 10530 W Flagler St, Sweetwater, FL, is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.