RestaurantAmerican RestaurantChildren's Party Service
Part adventure, part restaurant, and wholly entertaining. The Rainforest Cafe is a A WILD PLACE TO EAT® and exciting thrill for all ages. Wild times await in a decorative jungle with animatronics and a menu of delicious American and tropical fare. Visitors can also hover over “Wild Bunch” attire and hundreds of private-label souvenirs at the Rainforest Cafe Retail Village, while Tracy the Talking Tree speaks up every 30 seconds with an earth-friendly message.
CAUTION: Flashing lights and thunder sounds inside restaurant. May cause discomfort and/ or seizures for those with photosensitive epilepsy.
Many customers praised the attentive and friendly service provided by staff members like Angelina, Phyllis, and Naima, contributing to a positive dining experience.
Food Quality
While some customers enjoyed the food, others found it mediocre or overpriced, indicating inconsistency in food quality.
Atmosphere
The restaurant's unique jungle-themed atmosphere received positive remarks, making it a fun experience for families and children.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, particularly in the women's bathroom, which detracted from the overall experience.
Wait Times
Customers reported long wait times for food service, which was a common complaint despite the restaurant not being busy.
JG
Jenn Grafton
3 days ago
5.0
We had an amazing experience thanks to our waitress, Phyllis! From the moment we sat down, she was warm, attentive, and genuinely kind. She checked in often without ever feeling intrusive, made great recommendations, and made sure everything was perfect throughout our meal. Her energy and personality truly elevated our visit. Phyllis is the kind of server who makes you want to come back—not just for the food, but for the outstanding service. Highly recommend asking for her! 🙌✨
RS
Robert Statile
6 days ago
1.0
The only way our waitress could have been any worse was if I went into the kitchen and prepared everything myself and brought it to my own table. She had us sitting there for well over 20 minutes before, our order was ever taken. We also sat for about ten to fifteen minutes with no drinks before we ever first saw our waitress. I recommend you send your staff over to nineteen fifty five eller drive terminal twenty five.There you will find the celebrity excel ship get on board and their team will show you how hospitality is done. I will not be back ever.
JT
Jorge Q. Torres
Nov 15, 2025
4.0
Este lugae es increíble, inclusive dentro de un centro comercial, una vez adentro el ambiente es totalmente otro, de verdad se logra ese ambiente de bosque lluvioso, de selva,.de naturaleza. El menú es variado y las porciones son grandes y el sabor es muy único de ellos. Hay tienda de regalos en la entrada.
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This place is incredible, even inside a shopping mall. Once inside, the atmosphere is completely different; it truly evokes that rainforest, jungle, nature vibe. The menu is varied, the portions are large, and the flavor is uniquely their own. There's a gift shop at the entrance.
CG
Carlos Garcia
Nov 13, 2025
5.0
We came from out of town to come visit this place for the first time with my nieces & OMG we loved it! We had a party of 12 & everyone was treated special! We were celebrating my parent’s 50th year anniversary and our experience was amazing! The entire staff went above and beyond in taking care of us specially Naima our waitress! We will be back in town in the next couple of weeks & we’ll be looking forward to visiting our new favorite spot! Naima, thank you once again for making sure everything came out perfectly!
MW
Madi W
Nov 8, 2025
5.0
had such a great experience at the Rainforest Cafe! The atmosphere is so fun and unique — it really feels like stepping into a tropical jungle. The sounds, decorations, and overall vibe make it such a cool place to eat and relax.
A special shoutout to Phyllis, who was absolutely wonderful! She was so kind, attentive, and had such a positive attitude throughout our visit. She made sure we had everything we needed and made the whole experience even better. It’s always nice to be served by someone who clearly enjoys what they do.
Thank you, Phyllis, and the Rainforest Cafe team for a great time — can’t wait to come back! 🌿🐒✨
What kind of food can I expect at Rainforest Cafe?
Rainforest Cafe offers a menu featuring American and tropical fare with options for lunch and dinner, including a children's menu and dessert.
Is Rainforest Cafe family-friendly and wheelchair accessible?
Yes, Rainforest Cafe welcomes families and has wheelchair accessible entrances, parking, seating, and restrooms.
Can I enjoy alcoholic beverages at Rainforest Cafe?
Yes, Rainforest Cafe has a bar onsite and serves beer, wine, cocktails, and other alcoholic beverages.
Is there free Wi-Fi available at Rainforest Cafe?
Yes, Rainforest Cafe offers free Wi-Fi to its customers.
What are some nearby places I can visit before or after dining at Rainforest Cafe?
Nearby places include IT'SUGAR candy store, Books-A-Million bookstore, and several clothing stores such as Dolce & Gabbana and American Apparel, offering great options for shopping and treats.
How can I use public transit to reach Rainforest Cafe?
You can use the Sawgrass Mills Mall Bus Stop nearby to easily access Rainforest Cafe via local bus routes.