McDonald's

3.3
1733 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4896 Sun City Center Blvd, Sun City Center, FL
33573, United States

Hours

Reviews

3.3
1,733 reviews
5 stars
606
4 stars
318
3 stars
250
2 stars
140
1 star
419

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, stale, or poorly presented food, with some expressing concerns about food safety.

Wait Times

Several reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant, contributing to customer frustration.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are positive experiences amidst the complaints.
  • ZA
    Zak Alcorn
    Nov 16, 2025
    5.0
    I enjoyed my experience highly at this mcdonnalds. They were very quick and timely. The service from the employees was excellent. *They do not print the free extra sandwich reward on the receipt. * Their is no reward for taking the surveys printed on their receipts from this restaurant. This Day: November 16th 2025 1:52PM
  • CC
    coldfire23231
    Nov 15, 2025
    1.0
    Ordered a big mac for the 2nd time this week and they didnt assemble it properly. Like they don't care how it looks.
  • DM
    Dylan Matthew
    Nov 14, 2025
    1.0
    I went thru the drive thru for breakfast and got served a dish of attitude with a side of sass. All I did was mistake the number 5 for a bacon egg and cheese McGriddle and she tried to make me feel dumb for stating that was a sausage McGriddle meal combo, not bacon, and was rushed me thru the order. Didn’t feel like she wanted to be there. This isn’t the first time I’ve experienced this in this McDonald’s drive thru. I know there’s mostly young people employed here but it’s no excuse to have a crappy attitude and act like you don’t wanna be there.
  • TR
    Terrence Robertson
    Oct 26, 2025
    1.0
    The girl in the drive thru with red/pink hair that works at night is very unprofessional I wanted at the drive thru menu for 5 minutes straight no communication another car pulled up and she was placing the other car that pulled up order so I pulled around and she had a attitude I’m surprised she doesn’t have to wear a hair net that wig is old and matted like it has insects inside so I declined the service and went to a near by McDonalds
  • NT
    Nik Toms
    Oct 11, 2025
    1.0
    This location is literally the worse McDonald's I've ever been to. It's so frustrating that the whole store has nothing but incompetent people working there. Just about every time we come here, there's a problem. I can't say it's only one certain shift because we've experienced issues during every shift. I've experienced old fish sandwiches, soaked in old grease. My daughter was given a breakfast sandwich that smelled awful the moment she even took it out the bag. They've messed up food of my daughter's friend. Tonight my husband got me a McChicken and it had a clump of old lettuce. It had brown on it and hard. I took a bite and pulled it out. I'm disgusted that I even had that in my mouth! Corporate really needs to get involved and clean house. This location is going to get someone sick one day. They need workers in there who actually give a crap to not serve guests nasty food. This a restaurant, you gotta at least care enough to not serve people food that will harm them. If you don't care, then go work at a clothing store, but nobody in that kitchen should be allowed to be in there. I'm thinking about calling the health department.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's location at 4896 Sun City Center Blvd?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru services and what are the hours?

Yes, the drive-thru is open 24/7 every day of the week.