Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management and staff training, indicating a lack of effective leadership and customer service skills.
Cleanliness
While some noted cleanliness, others pointed out issues with the restaurant's overall atmosphere and maintenance.
Positive Experiences
A few customers praised specific staff members for their exceptional service, indicating that positive experiences do occur.
JF
James La Forge
Oct 21, 2025
5.0
I go here usually on a Tuesday night and everything is always perfect, fries are hot and full, Big Mac is made right and not dry as is the double quarter pounder 👍🏻. Ty great job
CB
Chris Bany
Oct 20, 2025
1.0
Have no idea why thay would put a person that has a hard time speaking English on drive thru frys were cold-old
TN
Temisha Newkirk
Oct 2, 2025
1.0
These people are rude here. No greeting when you approach the speaker just go ahead! Like hello you’re not paying me to spend my money here smh! Do better!
RH
Ric Hall
Oct 1, 2025
4.0
Service was professional-ish, straight forward, no pleasantries/ in & out. Which would be good if my order was correct. Food was fresh, outside looked clean, & well landscaped.