McDonald's

Reviews

• NN

  Nick

  Nov 9, 2025
  1.0
  Just experience some of the worst customer service ever after waiting in the drive-through for about 15 minutes I ordered a meal got to the cashier to pay and was given a different price from what was on the drive-through menu display it was a three dollar increase. I politely told the girl in the drive-through window that the only reason I ordered the meal was because it was that price she then proceeded to say that special has ended, but you can get another meal at the same price. I said OK that’s fine. Can you just change it to that meal she then look down at her cash register, as if she did not know what she was doing and said you would have to drive all the way back around and waiting in line again, dear McDonald’s proper training is needed for your associates. If you have something on the menu at a price and someone orders it You should honor that price and then make the necessary changes so that it doesn’t happen again if you are too cheap to honor that price the cashier should have knowledge on how to change in order from your mistake
• RS

  Rachel Smith

  Nov 5, 2025
  1.0
  ZERO stars if I could. The female employee by the name of DOMINIQUE, count your days! That drink you threw on my car will cost you your job. I PROMISE! All over a misunderstanding of APPLE SLICES. Just wait until I get ahold of the district manager contact information and let them know what their employee did. GOOD LUCK.
• AT

  Ariell Tucker

  Oct 20, 2025
  5.0
  I had an outstanding late‑night visit to your restaurant thanks to the overnight manager, Terrio. From the moment I arrived he greeted me with calm professionalism and immediately put me at ease. He was patient, attentive, and genuinely invested in helping me, taking the time to explain every step clearly and making sure I understood before moving on. Terrio patiently showed me how to use the machine and offered practical tips that made the whole process simple and stress‑free; he stayed until I felt confident operating it on my own. He also demonstrated how to use the key to order for someone else, walking me through how to access the ordering function, select items, and complete the transaction so I wouldn’t have any trouble in the future. His knowledge, courtesy, and willingness to help turned what could have been a frustrating situation into a quick, pleasant experience. Please pass along my sincere thanks to Terrio — employees like him reflect very well on your team and make the world a better place with their kindness and competence. He deserves recognition for outstanding customer service and for representing McDonald’s so well
• BM

  Bea Myrick

  Oct 20, 2025
  5.0
  My husband and I have been loyal McDonald’s customers for quite some time now, and the main reason we keep coming back—night after night—is because of one person: Overnight Manager Terrio. We actually first met Terrio at the Gulfport location, and from the very beginning, he stood out. He didn’t just take our order; he took the time to learn our names, remember our regular meals, and greet us with genuine kindness every single visit. That kind of consistency and care is rare in fast food, and it speaks volumes about his character and his commitment to customer service. When Terrio moved to a different store, we didn’t hesitate—we followed. No matter where he goes, we make it a point to find the location he’s working at, because the experience he provides is worth it. That alone should tell you how much of an impact he makes. There was one night in particular that really showed me the kind of person Terrio is. I was having a rough evening, and when we came in, he immediately noticed my mood. With his warm spirit and natural sense of humor, he cracked a lighthearted joke that completely turned my night around. It wasn’t just about food—it was about making people feel seen, valued, and cared for. That’s a gift you can’t teach, and it’s something Terrio brings to work every single shift. He has created an environment where customers feel like family, and that’s not something you can put a price on. He doesn’t just manage a store—he builds relationships, uplifts people, and makes McDonald’s feel like a place you want to be, not just a place you stop by for food. Terrio is not only a good manager; he is an outstanding young man with leadership qualities that go far beyond his role. He treats his team with respect, he treats customers with genuine care, and he carries himself with a professionalism and positivity that reflects beautifully on the McDonald’s brand. As long as Terrio is at this store, McDonald’s will continue to have our business. In fact, he’s the reason we choose this location over any other. Employees like him are rare, and I truly hope McDonald’s recognizes the incredible value he brings—not just to the store, but to the entire company.
• AS

  adriana shorter

  Oct 20, 2025
  1.0
  I’ve been a loyal McDonald’s customer for years, but my experiences with AGM Devon have been nothing short of awful. Every time I come into the store, he shows no respect for the workers or the customers. His attitude makes it clear he doesn’t care about the people who keep this business running. When I recently asked a simple question about a sale item, his response was, “Can’t you read?” As an older woman, I found that not only insulting but completely unprofessional. This wasn’t an isolated moment either—just this past Saturday morning, I had another negative encounter with him. What makes it worse is that Devon often brags, “This is my store, you don’t have to come back.” That statement alone shows he has no concern for customer loyalty or the reputation of McDonald’s. Instead of making people feel welcome, he pushes them away with arrogance and disrespect. It’s gotten to the point where I’d rather take my money elsewhere than continue to deal with someone who clearly doesn’t value customers. No one should be treated this way, and it’s unacceptable for someone in his position to behave like this.

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