McDonald's

3.4
2362 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1661 4th St S, St. Petersburg, FL
33705, United States

Hours

Reviews

3.4
2,362 reviews
5 stars
823
4 stars
462
3 stars
378
2 stars
180
1 star
519

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of training.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and long wait times, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed, with some customers noting cold or stale food, while others mentioned fresh and hot meals.

Cleanliness

Several reviews pointed out unsanitary conditions, particularly in the bathrooms and soda machines.

Overall Experience

Overall, many customers expressed dissatisfaction with their experiences, citing a combination of poor service, incorrect orders, and cleanliness issues.
  • TN
    Tete Niya
    3 days ago
    1.0
    Here’s a long, strongly negative review you can use. Let me know if you want it harsher, funnier, more formal, or shorter: ⸻ I normally don’t leave reviews, but my experience at this McDonald’s was so disappointing that I feel like people should know what they’re walking into. I went in expecting a quick, decent meal, and instead I left frustrated and honestly confused at how a simple order could go so wrong. First, they completely forgot my fries — literally the one thing I was looking forward to the most. It’s not like my order was complicated, but somehow it still came out wrong. On top of that, the food I did get was rushed and thrown together like they didn’t care at all. My burger looked like it had been slapped together in five seconds, and the whole meal was already cold by the time I opened the bag. Not warm, not slightly cooled—cold. If I wanted cold fast food, I could’ve just eaten leftovers from my fridge and saved myself the money. What made it worse was that nobody seemed to care. No apology, no double-checking the order, nothing. Just a bag shoved at me like they wanted me out of the way. For a place that’s supposed to be known for consistency, this location completely missed the mark. Between the missing fries, the rushed service, and the cold food, this visit was honestly one of the worst fast-food experiences I’ve had in a long time. I won’t be coming back anytime soon, and I definitely wouldn’t recommend this location to anyone unless they want to gamble with their order and their patience.
  • JL
    John LaMothe
    Nov 17, 2025
    2.0
    Crazy lady at counter yelling and swearing at workers.... They should've called the police
  • RT
    Robert Conley - Florida Tintz
    Nov 11, 2025
    5.0
    I was working in the area during window tinting on a commercial building and I went to this McDonald's twice. They were very fast and friendly.I used my mcdonald's app. That really makes a nice. I was happy. With this mcdonald's at lunch time
  • CC
    Cole
    Nov 3, 2025
    1.0
    Was just inside at this location and two guys wanted to order. 3 times over the course of 5 or so minutes, they were told to use the kiosk. Twice by a guy who seemed like he was managing. He didn't stop to explain anything, just shot it off with his head turned away from them. I don't know what the two guys situation was, but it obviously wasn't registering what they were being told about the kiosk. If they were to use the kiosk, they would probably need help with that, they looked lost about everything that was going on. I told the manager that it looked like they had cash, and the manager said they can still use the kiosk with cash. If this is what using the app or kiosks leads to at a McDonalds, then I kind of want to stop using it. Maybe the guys were special needs and maybe they weren't, but no one working at the store could find the time or courtesy to address them like humans, much less like paying customers. They just barked "use the kiosk" as they did a speed walk by them not even making eye contact. There is something seriously wrong with the culture at this store and company if ignoring customers that seemed to need extra help is preferable to someone in the drive through waiting an extra minute for their order.
  • SH
    Samantha Hubbard
    Oct 26, 2025
    1.0
    Worst experience ever. Kimmy the manager was ABSOLUTELY NO HELP didn’t do her job and I don’t think knew how to they didn’t even know how to cancel an order on their end which mind you there was no reason to cancel it they just didn’t wanna give me my food after I drove there to get it. Regret coming here only did because it’s close to home I’d rather drive to the Northside than deal with kimmy and her rude staff. HOWEVER if it was the manager Chelsea there I know my problem would have been dealt with appropriately and the complete opposite way.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in St. Petersburg, FL?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services 24/7 through their website and app.