McDonald's

3.5
1536 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4166 Mariner Blvd, Spring Hill, FL
34609, United States

Hours

Reviews

3.5
1,536 reviews
5 stars
603
4 stars
272
3 stars
259
2 stars
108
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

Customers frequently complained about cold, stale, or improperly cooked food, with some experiencing food safety concerns.

Wait Times

Long wait times for food, both in the drive-thru and lobby, were a common complaint, with some customers waiting over 20 minutes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean food preparation areas.
  • NR
    Natalie Roberts
    3 days ago
    2.0
    Just too busy, staff never helpfully, do they all just hates their jobs???
  • NB
    Nathan Brown
    Nov 10, 2025
    5.0
    I just stopped at this McDonald's not even 30 minutes ago. I was out walking around on foot, and I was passing by and figured I'd see if I could go inside and get a drink. When I was approaching the store, there were a couple of employees outside enjoying their break time. I asked if the lobby was closed, and was told that it was. I then asked if I could walk through the drive-thru to get a drink, and Lexi, the young lady outside, asked me what kind of drink I wanted. I let her know I wanted a Hi-C, and she went inside the store and grabbed me one. This made my night, genuinely. It seems like such a small thing, but she didn't have to interrupt her break to help a random person approaching the store when the lobby is already closed. In my eyes, Lexi went above and beyond what she had to do, and it seems to me that she genuinely cares about her job and helping the customers who come to this store. This isn't a one off, I got lucky thing either. I stop here 2-3 times a week, normally around 7pm to 8pm for some food, and the service is always great. But Lexi really set an amazing example tonight, and I really hope this review is seen by management and Lexi gets some sort of recognition from her management team, because these experiences are the types of experiences that bring people into the store more and more, and it's really refreshing to be helped by a team member who genuinely cares about what they're doing. Go Lexi, and go this McDonald's!! Thank you :)
  • RG
    Rachel Gray
    Nov 3, 2025
    3.0
    Had me waiting 15 minutes on a drink in drive thru.. wasnt even filled up all the way :(
  • NS
    Nicholas Steele
    Nov 2, 2025
    1.0
    I have been using the McDonalds app to order food for a few months. Every time I do a custom order on something I get charged for it but never get what I pay for.(example: big mac with extra patties) Why give me the option and make me pay for it if the workers aren't going to do their jobs and read the order?! Im done wasting my money here.
  • AT
    Agent Texas
    Oct 22, 2025
    2.0
    Make sure to check to see if they gave you all the items in the order. They are also very slow, even at not busy times.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Spring Hill, FL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is drive-thru service available at this McDonald's location, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight.