McDonald's

3.5
1541 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4166 Mariner Blvd, Spring Hill, FL
34609, United States

Hours

Reviews

3.5
1,541 reviews
5 stars
604
4 stars
273
3 stars
259
2 stars
109
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

Customers frequently complained about cold or poorly prepared food, including raw items and unsatisfactory fries.

Wait Times

Long wait times in both drive-thru and lobby were a common complaint, with some customers waiting over 20 minutes for their orders.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their helpfulness and the quality of certain menu items.
  • DP
    Dee P
    Dec 9, 2025
    2.0
    Fries were cold and I got a mc chicken paid over 9 dollars for a sandwich with nothing on it .. it was a piece of chicken and bun ..
  • VC
    Vincent Cruz
    Dec 5, 2025
    1.0
    Ain’t no way! Stop to get McRibs for work. I get down the road and this is what I see! Didn’t say we are out of buns can we get you something else. Just slopped it right down
  • JP
    Jaime Peters
    Dec 2, 2025
    5.0
    It's literally the day the Grinch Happy meal came out I had to go in and get one and they were slammed non stop making them and so busy and they were still just so pleasant and nice cuz they were buuusssy please be nice to your fast food workers 😁
  • SG
    Shawn Gregory
    Nov 26, 2025
    1.0
    Total waste of your life to eat there.. it used to be a wonderful experience. Now I don't want to ever eat there again.. I need mental health after my visit there every time
  • NB
    Nathan Brown
    Nov 10, 2025
    5.0
    I just stopped at this McDonald's not even 30 minutes ago. I was out walking around on foot, and I was passing by and figured I'd see if I could go inside and get a drink. When I was approaching the store, there were a couple of employees outside enjoying their break time. I asked if the lobby was closed, and was told that it was. I then asked if I could walk through the drive-thru to get a drink, and Lexi, the young lady outside, asked me what kind of drink I wanted. I let her know I wanted a Hi-C, and she went inside the store and grabbed me one. This made my night, genuinely. It seems like such a small thing, but she didn't have to interrupt her break to help a random person approaching the store when the lobby is already closed. In my eyes, Lexi went above and beyond what she had to do, and it seems to me that she genuinely cares about her job and helping the customers who come to this store. This isn't a one off, I got lucky thing either. I stop here 2-3 times a week, normally around 7pm to 8pm for some food, and the service is always great. But Lexi really set an amazing example tonight, and I really hope this review is seen by management and Lexi gets some sort of recognition from her management team, because these experiences are the types of experiences that bring people into the store more and more, and it's really refreshing to be helped by a team member who genuinely cares about what they're doing. Go Lexi, and go this McDonald's!! Thank you :)

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Spring Hill, FL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is drive-thru service available at this McDonald's location, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight.