McDonald's

3.5
1695 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11055 Springhill Dr, Spring Hill, FL
34608, United States

Hours

Reviews

3.5
1,695 reviews
5 stars
646
4 stars
317
3 stars
262
2 stars
134
1 star
336

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about old or tasteless items.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others reported rude interactions and long wait times.

Cleanliness and Atmosphere

Several customers noted a decline in the cleanliness and inviting atmosphere of the restaurant, with some expressing disappointment in the overall environment.
  • AL
    Amanda Lopez
    1 day ago
    1.0
    I keep trying to give this location the benefit of the doubt but they’re a mess. Almost every order they forget my fries/ hash browns. We can’t leave without checking the bags and I have never had such a bad issue at other McDonald’s. And today I get the lousiest excuse of a sundae. Just wanted some vanilla ice cream and they fill it half way.
  • DH
    Doreen Hutchens
    Jan 4, 2026
    1.0
    Me, my mother and my dog all got sick from eating the food here on 1/02/26. Mom is 85 and got violently sick for 24 hours.
  • JG
    Jonathan Gilbert
    Dec 9, 2025
    1.0
    I spent $55 at this McDonald's. I had to go back because they forgot my two cheeseburgers. By the time I got home my three medium fries were completely cold.😡
  • RS
    RICHARD SIEBER
    Dec 7, 2025
    1.0
    $ 90.00 worth of food & they gave us some wrong stuff and I ordered two meals very different from each other and I received two of the same meals that I did not order
  • KI
    Kieran Ingram
    Dec 2, 2025
    1.0
    I hadn't had McDonald's in a while and it'll be a while before I come back. Forget the fact that the drive-through cashier was bawling her eyes out during rush-hour. Didn't excuse herself, wasn't excused, just kept taking orders and crying. Then I get the food and it's ice cold. Ice cold fries, ice cold big Mac. Ba Da Ba Ba Ba, i hated it!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 11055 Springhill Dr, Spring Hill, FL?

The McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

Drive-thru service is available daily from 5:00 AM to 1:00 AM.