McDonald's

3.3
2145 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3901 Cattlemen Rd, Sarasota, FL
34233, United States

Hours

Reviews

3.3
2,126 reviews
5 stars
690
4 stars
393
3 stars
379
2 stars
182
1 star
482

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and management.

Food Quality

Several reviews mentioned issues with food quality, including cold, greasy, or incorrectly prepared items.

Cleanliness

Customers frequently noted that the restaurant and restrooms were not clean, with some describing them as filthy.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Several reviews indicated long wait times for orders, both in the drive-thru and at the counter, often leading to frustration.
  • SS
    Stephany Sousa
    Jan 1, 2026
    5.0
    Yesterday, between 9 PM and 5 AM on January 1st, I was picking up orders for DoorDash at this store and I saw how crowded it was. At one point, it was clear that there were only two girls in the kitchen, a guy at the drive-thru window, and a woman at the front counter, whom I'm here to praise. It seemed like she was working alone, only receiving some support from the team; it looked like she was the one in charge the whole time, and I was very impressed with her efficiency and friendliness despite the extreme crowd. She also had a very good memory because when we arrived to pick up the order, she already had an idea of whether she was preparing that customer's order or not. Anyway, congratulations!!! Give this woman a raise!
  • RL
    Robin Robert Jean Lauradin
    Jan 1, 2026
    1.0
    I came through the drive-thru and ended up waiting almost 3 hours in line. The employee only kept saying “Welcome to McDonald’s, please wait a moment,” and then left me waiting without coming back or giving any explanation. The customer service was very poor and the attention was not good at all. I understand they may be busy, but the lack of communication and respect for the customer’s time is unacceptable. I would not return to this location.
  • BS
    Big Steve
    Dec 31, 2025
    5.0
    The lady at the drive-thru was awesome don't know her name wish I did very pretty
  • AG
    Angelica Gonzalez
    Dec 27, 2025
    1.0
    I ordered a chicken deluxe meal, and the fries were salty and the sandwich was cold.
  • RR
    R
    Dec 21, 2025
    1.0
    Terrible service. Unkind inconsiderate. Total chos. Very poor managent.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3901 Cattlemen Rd, Sarasota?

McDonald's at 3901 Cattlemen Rd, Sarasota is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 3901 Cattlemen Rd offers drive-thru service 24/7.