Customers frequently praised the delicious chicken, especially the sandwiches and wings, with many highlighting the flavorful sauces and well-seasoned fries.
Service Experience
While many reviews commended the friendly and attentive staff, there were notable complaints about unprofessional behavior and order inaccuracies.
Pricing Concerns
Several customers felt the prices were on the higher side, especially considering some inconsistencies in food quality and portion sizes.
Cleanliness Issues
A few reviews pointed out cleanliness concerns, particularly regarding the restaurant's bathrooms and overall maintenance.
Customer Loyalty
Despite some negative experiences, many customers expressed a strong desire to return, indicating a loyal customer base drawn by the food quality.
KC
Koushik Chowdary
2 days ago
1.0
Worst customer service experience I’ve had at any restaurant.
I ordered from this location and the food was overcooked and tasted completely wrong. I called the next day and the manager told me to come in so they could issue a refund. I traveled nearly 2 hours roundtrip to get there, and once I arrived, I was made to wait over 40 minutes while they were “busy.”
After all of that, the other manager refused to help and tried to argue with me by saying his cousins ate the same food and didn’t complain as if that somehow makes my order acceptable. Completely unprofessional and dismissive.
Because of their actions, the entire trip and time spent was completely wasted. This location clearly does not care about customers, does not honor their own promises, and shows zero respect for people’s time.
I will never be returning, and I hope management improves before more customers get treated like this.
CG
Cadan Geary
3 days ago
5.0
The food is fire I’m here abt once a week and it always is the best food
AA
Alexander Amos
4 days ago
5.0
Order here all the time. Never had an a single issue, not one sauce ever missing. The staff is so upbeat and friendly. It seems like a great place to work, it’s assuredly a good place to get a meal.
RM
Ricardo Mendoza
6 days ago
5.0
They have the best chicken in Sarasota Fl and they have the best service out there. 10/10 recommend
JR
Joseph Rubio
6 days ago
5.0
There a cute big 200 pound linebacker curly head in the back that is mad cute
HCK Hot Chicken specializes in hot chicken and offers comfort food, small plates, and desserts.
What are the operating hours of HCK Hot Chicken?
HCK Hot Chicken is open every day from 11:00 AM to 9:00 PM.
Does HCK Hot Chicken offer takeout and delivery services?
Yes, HCK Hot Chicken offers both takeout and delivery services.
Is HCK Hot Chicken family-friendly and accessible?
Yes, the restaurant welcomes families and is wheelchair accessible including entrance, parking, seating, and restrooms.
Can I find a children's menu at HCK Hot Chicken?
Yes, HCK Hot Chicken has a children's menu available.
Does HCK Hot Chicken accept credit, debit, and mobile NFC payments?
Yes, the restaurant accepts credit cards, debit cards, and mobile NFC payments.
Is seating available at HCK Hot Chicken or is it counter service only?
HCK Hot Chicken has counter service and offers dine-in options, but does not have traditional seating.
Where is HCK Hot Chicken located?
HCK Hot Chicken is located at 2045 Bahia Vista St., Sarasota, FL 34239, USA.
What nearby places can I visit around HCK Hot Chicken?
Near HCK Hot Chicken, you can visit places like The Melting Pot (a restaurant and pub), Sailor Circus (arts and entertainment), and Evolve Wellness Spa for beauty and health services.
Are there convenient spots to get a haircut or beauty treatment near HCK Hot Chicken?
Yes, nearby beauty salons include Blazen Razor, Bombshell Hair Co., Star Nails, and Blow La La Full Service Salon and Blow Dry Bar.
What options are available for dining before or after visiting HCK Hot Chicken?
Besides HCK Hot Chicken, you can try nearby restaurants such as Jersey Mike's Subs, Roadside Rib Shack, China Garden, Donatos Pizza, and Sahara Cafe.