Pizza Hut

3.5
255 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 119 Bartram Oaks Walk in Saint Johns, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
119 Bartram Oaks Walk, Saint Johns, FL
32259, United States

Hours

Reviews

3.5
255 reviews
5 stars
120
4 stars
31
3 stars
21
2 stars
24
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff like Makela and Barbara for their friendliness and professionalism, while others report rude behavior and unhelpfulness from employees.

Order Accuracy

Many customers complained about incorrect orders, missing items, and poorly prepared pizzas, indicating a significant issue with order fulfillment.

Food Quality

Feedback on food quality is mixed; while some customers enjoyed the pizza and wings, others reported burnt or undercooked pizzas and dissatisfaction with toppings.

Delivery Issues

Delivery times are inconsistent, with several customers experiencing long waits and cold food upon arrival.

Management Response

There are reports of poor management handling of customer complaints, with some customers feeling dismissed or treated rudely when addressing issues.
  • AM
    Amber Michaels
    Sep 28, 2025
    5.0
    Great food and great service
  • PP
    Pam
    Sep 26, 2025
    1.0
    Worst service ever ! I don’t know why I bother to continue to order from there ! Every single order is messed up or late ! Took driver 40 minutes to deliver our pizza , never again ! If you wait hot food that is right , save yourself the headache and order from Papa John’s
  • DP
    Deuce Papi
    Sep 20, 2025
    5.0
    I place a order online and I spoke with Makela and she took my order and helped me out when I needed a online deal that wasn’t in store and I really much appreciated that and when my order got to me I got everything as she promised and it was nice and hot
  • FH
    Fayth Howard
    Sep 20, 2025
    5.0
    I had such a great experience at Pizza Hut recently, and I have to give a special shoutout to Makela for her outstanding service. From the moment I walked in, she greeted me with a warm smile and a friendly attitude that made me feel welcome right away. Makela was incredibly attentive throughout my visit—she checked in at the right times without being overbearing, made sure our order was exactly how we wanted it, and even offered great suggestions when we were unsure about what to get. You could really tell she cared about making the experience a good one. What stood out the most was her professionalism and patience, even when things got a little busy. She stayed calm, organized, and made sure no customer felt ignored. That kind of service is rare these days and truly makes a difference. Thanks again, Makela, for going above and beyond. You turned an ordinary visit into a really positive experience. Pizza Hut is lucky to have someone like you on the team!
  • CS
    CeCe Smith
    Sep 20, 2025
    1.0
    Orders are always wrong. One order didn’t have crust on half the pizza and when I asked the worker why he said it’s because they ran out of dough 🤔. My recent order, the worker had an attitude and hung up on me. When I asked to speak to the manger she could care less about what her employee did. Every single time we order from here’s it’s a problem. I will never use my money here again! Update** The general manager called and offered to make us pizza for free and said that she’s addressing the concerns of this location. Fast forward to us ordering again thinking we were not going to have any more problems my order was wrong and when I called about it I received an attitude as if we did something to them. If you spend your hard earned money here, it’s taken as a joke. This place is horrible, the workers are horrible and the food is horrible! and probably will always be.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Saint Johns, FL?

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