McDonald's

3.5
3225 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3921 S US Hwy 301 S, Riverview, FL
33578, United States

Hours

Reviews

3.5
3,225 reviews
5 stars
1,137
4 stars
650
3 stars
578
2 stars
269
1 star
591

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently reported dirty tables and unsanitary conditions in the restaurant.

Service Speed

Many reviews highlighted long wait times, both in the drive-thru and inside the restaurant, with customers often being asked to pull forward or park.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude or unhelpful service.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
  • TT
    Tony T
    Nov 15, 2025
    1.0
    Waited at the window over 10 minutes for two coffees ordered off McDonald's app. Coffee was cold and incorrectly made. The coffees were literally sitting at the window the entire time however, incompetent management allows workers to overlook the items and vehicle in front of them. I will not return.
  • KH
    Kara Hutchins
    Nov 12, 2025
    1.0
    I would give 0 stars if I could. I pulled up and ordered my child a happy meal. I had to say the order twice because the person taking the order said “I’m sorry I didn’t hear a thing you said” but seemed as if they were all chit chatting inside the place. After paying I was immediately parked. All the drive thru spots were filled with cars already so they started to park people in the curbside spots. It appears they do this to keep their drive thru times down to please corporate but don’t care that the customer service is horrendous. We waited over 13 minutes for a happy meal that came out cold. Fast food isn’t so fast these days it seems and is poor quality.
  • TT
    Terika Teri
    Nov 8, 2025
    1.0
    This is the SECOND TIME I’ve come to this McDonald’s. The first time I ordered 20 nuggets. They put zero sauce in there. Who wants to eat some dry McDonald’s nuggets?? I called them and spoke to a guy I think is a manager. He asked what I’d like him to do. I had put sauce in the bag next time. I just went. I ordered 6 nuggets, only got a 4 piece, a McDouble, and fries. Honey mustard and buffalo sauce were asked for. Guess what ?!?! No sauce again. I’m done with these people.
  • NJ
    N John
    Nov 8, 2025
    1.0
    This place is ridiculous. Was told to pull up to the last window because my nuggets would only take 2 more minutes. I told them that I would just wait 2 minutes there. If it was only 2 more minutes. I notice all the employees are joking and on their phones and having fun The manager gets upset and Demands that I pull up or he's going to give me a refund. I told him if it was only 2 more minutes. I would just wait there When I got the food, 10 nuggets were cold and 10 were extremely hot. All the other food was already ready. They were just waiting on 10 of the 20 nuggets. So I got 10 ice cold nuggets and 10 extremely hot nuggets. If I'm gonna pull up to the last window and weigh at least make my food fresh. This happened late at night around 3 AM. On Saturday, November 8th. With 2 cars in the drive through, this should not be a problem. And with all the employees standing around texting on their phone I understand why it was
  • AN
    austin nix
    Nov 3, 2025
    1.0
    Terrible the other day I order 2 wraps no lettuce and they make it no shredded cheese Tonight I ordered 2 wraps no lettuce large meal online walk in they say I never ordered it so they end up being up the order i tell them 2 wraps LARGE meal ect And I get medium fries and drink Only 2 reasons of many inconvenience's of food or service from staff period

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Riverview, FL?

McDonald's in Riverview, FL is open 24 hours a day, 7 days a week, including for delivery and drive-thru orders.

Can I order McDonald's for delivery or curbside pickup?

Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.