Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported dirty tables and unsanitary conditions in the restaurant.
Service Speed
Many reviews highlighted long wait times, both in the drive-thru and inside the restaurant, with customers often being asked to pull forward or park.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Customer Service
Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude or unhelpful service.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
TT
Tony T
Nov 15, 2025
1.0
Waited at the window over 10 minutes for two coffees ordered off McDonald's app. Coffee was cold and incorrectly made. The coffees were literally sitting at the window the entire time however, incompetent management allows workers to overlook the items and vehicle in front of them. I will not return.
KH
Kara Hutchins
Nov 12, 2025
1.0
I would give 0 stars if I could. I pulled up and ordered my child a happy meal. I had to say the order twice because the person taking the order said “I’m sorry I didn’t hear a thing you said” but seemed as if they were all chit chatting inside the place. After paying I was immediately parked. All the drive thru spots were filled with cars already so they started to park people in the curbside spots. It appears they do this to keep their drive thru times down to please corporate but don’t care that the customer service is horrendous. We waited over 13 minutes for a happy meal that came out cold. Fast food isn’t so fast these days it seems and is poor quality.
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Terika Teri
Nov 8, 2025
1.0
This is the SECOND TIME I’ve come to this McDonald’s. The first time I ordered 20 nuggets. They put zero sauce in there. Who wants to eat some dry McDonald’s nuggets?? I called them and spoke to a guy I think is a manager. He asked what I’d like him to do. I had put sauce in the bag next time. I just went. I ordered 6 nuggets, only got a 4 piece, a McDouble, and fries. Honey mustard and buffalo sauce were asked for. Guess what ?!?! No sauce again. I’m done with these people.
NJ
N John
Nov 8, 2025
1.0
This place is ridiculous. Was told to pull up to the last window because my nuggets would only take 2 more minutes. I told them that I would just wait 2 minutes there. If it was only 2 more minutes. I notice all the employees are joking and on their phones and having fun The manager gets upset and Demands that I pull up or he's going to give me a refund. I told him if it was only 2 more minutes. I would just wait there When I got the food, 10 nuggets were cold and 10 were extremely hot. All the other food was already ready. They were just waiting on 10 of the 20 nuggets. So I got 10 ice cold nuggets and 10 extremely hot nuggets. If I'm gonna pull up to the last window and weigh at least make my food fresh. This happened late at night around 3 AM. On Saturday, November 8th. With 2 cars in the drive through, this should not be a problem. And with all the employees standing around texting on their phone I understand why it was
AN
austin nix
Nov 3, 2025
1.0
Terrible the other day I order 2 wraps no lettuce and they make it no shredded cheese
Tonight I ordered 2 wraps no lettuce large meal online walk in they say I never ordered it so they end up being up the order i tell them 2 wraps LARGE meal ect
And I get medium fries and drink
Only 2 reasons of many inconvenience's of food or service from staff period
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's has a drive-thru that operates 24/7.
What payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is the McDonald's in Riverview located?
It is located at 3921 S US Hwy 301 S, Riverview, FL 33578, USA.
Where can I download the McDonald's app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links for iOS and Android devices.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What other dining options are near McDonald's in Riverview, FL?
Nearby dining options include Uncle Louie G’s & Frankie’s Italian Deli, Eggs Up Grill for breakfast, Bubbakoo’s Burritos for Mexican and vegetarian options, and Taco Bell for fast food Mexican cuisine.
Are there coffee shops near this McDonald's?
Yes, Foxtail Coffee - Riverview and Dunkin’ are nearby coffee shops you can visit before or after your meal.
What other amenities are near McDonald's that customers might find useful?
Nearby amenities include several nail salons like Fifth Avenue Nail and Spa, beauty salons such as Salon Elysian, and the AT&T Store for mobile phone needs.