McDonald's

3.1
2192 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7626 S Federal Hwy, Port St. Lucie, FL
34983, United States

Hours

Reviews

3.1
2,192 reviews
5 stars
685
4 stars
355
3 stars
343
2 stars
203
1 star
606

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often having to wait 20-40 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality.

Staff Attitude

Feedback on staff behavior was mixed; while some praised individual employees for their friendliness, many others reported rudeness and unprofessionalism.

Drive-Thru Experience

The drive-thru process was criticized for requiring customers to park and wait, negating the convenience of fast food.

Cleanliness and Quality

Several customers noted unsanitary conditions and poor food quality, with some describing the food as inedible.
  • AA
    Anthony Agovino
    2 days ago
    1.0
    Tried to place an order, but the machines showed no coke products available to order. Left, McD, no come???
  • EJ
    E J
    Nov 15, 2025
    1.0
    This place is dirty and looks like everyone who works here just doesn't care about anything. From the front room you can hear the employees cursing in English and in Spanish in the back. And to top it off McDonald's is out of ketchup. A burger joint that has sold billions of hamburgers and as many of containers of fries is out of ketchup. That is just bad management. Weather the employee didn't want to go to the back to find the ketchup or management doesn't know how to order supplies idk. Either way eat at your own risk.
  • DK
    Derrike Kemp
    Nov 13, 2025
    1.0
    Horrible location. 30 mins for a Big Mac and fries. Multiple times telling the food runner to the parking lot.
  • BM
    Brianna Monique
    Nov 10, 2025
    1.0
    I don’t usually leave food reviews, but I had such a deeply upsetting experience today that I feel I have to speak up. I ordered a large fry, but manager Naavin gave me a small instead. When I calmly pointed it out, he refused to correct the order or issue a refund. Things only got worse; the fries accidentally slipped off the counter, and instead of showing any empathy or understanding, he threatened to call the police on me. I left the store empty-handed, without food or a refund. With everything going on right now ;especially during the government shutdown;this meal was all I could afford to share with my sibling today. I tried to explain and even pleaded with him to help fix the mistake, but he laughed and dismissed me. It’s now 7:00 PM, and I’m still trying to figure out how to get full and make sure my sibling eats tonight. I’ve never felt so humiliated or helpless over something so small, and I hope McDonald’s looks into this situation seriously. No one deserves to be treated this way, especially when they’re just trying to get the meal they paid for.
  • DC
    Devin Cornell
    Oct 21, 2025
    2.0
    I order from this location out of convenience. It’s closest to home but sometimes I drive out of my way to others because this McDonald’s NEVER has your food ready. If I mobile order or even order at the drive thru I’m always asked to pull into a numbered spot. The numbered spot I’m asked to pull into is always occupied by another vehicle and there seems to be a collective of cars in the parking lot when the employee comes out they survey maybe 3 cars before they find where the food is supposed to go. This place needs to do better. Whether it’s hire more staff or fix the turn around time on orders. But this is ridiculous. Mobil ordering is suppose to save time but I feel that I’m always stuck waiting around for it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7626 S Federal Hwy, Port St. Lucie?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru at this McDonald's location is open 24 hours a day, 7 days a week.