McDonald's

3.7
2749 reviews
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Business Details

1801 State Road 559, Polk City, FL
33868, United States
(863) 875-4228
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1801 State Road 559, Polk City, FL
33868, United States

Hours

Reviews

3.7
2,749 reviews
5 stars
1,213
4 stars
538
3 stars
413
2 stars
194
1 star
391

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and poor customer interaction, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with some customers expressing disgust.

Food Quality

There were numerous complaints about cold food, incorrect orders, and overall dissatisfaction with the quality of the meals.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
  • RR
    Ranieri Rocha
    2 days ago
    1.0
    The restroom sink is not water. There is no way to wash you hands. I saw many employees use the restroom and return to the kitchen without washing their hands. 🤮🤮🤮
  • JM
    Jeffrey M
    2 days ago
    3.0
    One Pop machine broken, only peach Coke available. No condiments available outside of asiking for them at the counter. I only eat at McDonald's on the road. This was disappointing food for $10 Bathroom had no running water to wash hands.
  • JB
    Jennifer Bolin
    2 days ago
    1.0
    Always check your food for some reason special order is always done wrong like they cant read.
  • JC
    JW Colwell
    Jan 5, 2026
    5.0
    Best service hot food cleanest and nicest bathrooms in any McDonalds I have ever been in. They also had Coke Freestyle Machines. Well run and really nice.
  • AS
    Arielle Sircy
    Dec 6, 2025
    1.0
    One of my favorite things ever in this entire world is waiting 45+ minutes to ride the fry coaster!! It’s literally the best experience you could ever have! Long line, no salt, cold fries, I’m serious, it’s the best experience!! Don’t you wanna wait 45+ minutes trapped in the drive through for fries?? It'll be fun! Maybe they’ll learn to provide popcorn and drinks while you’re wasting your time here 🤔 Oh wait, they don’t even know how to drop fries in a reasonable amount of time. But I guess I’m the pathetic one in the scenario here because I’m the one who came back KNOWING this would happen. By the time I get to the window the fries will be cold with no salt, the burgers will be charred, my drink will be watered down because they auto poured in 15 minutes before I ever make it to the window, and they’ll forget the shake to park and forget about me. It’s the same BS routine every single time. It’s been 25 minutes before I was able to order at 6:55pm when I entered the property at 6:30pm. It’ll be another 25 minutes before I get my cold food too.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Polk City, FL?

McDonald's Polk City is open daily from 6:00 AM to 11:00 PM for regular dining.

What are the drive-thru hours at McDonald's Polk City location?

The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended service hours.