McDonald's

3.6
2318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1351 S University Dr, Plantation, FL
33324, United States

Hours

Reviews

3.6
2,318 reviews
5 stars
995
4 stars
463
3 stars
312
2 stars
145
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Temperature

Many reviews mentioned that food was served cold or not prepared properly, leading to dissatisfaction.

Customer Service

While some staff provided excellent service, there were numerous complaints about unhelpful or disrespectful employees.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders.

Cleanliness

Some customers noted that the location was clean, but others reported unsanitary conditions and poor food handling practices.
  • NH
    Natalie Howlett
    Nov 15, 2025
    4.0
    We all get that yummy McDonald cravings and here the food is good and the drive through moves along..I love their app for special rewards that really save you money.
  • KO
    Kevin Otway
    Nov 11, 2025
    1.0
    I ordered a QPC using my rewards points & purchased a Medium French Fries at this McDonald's location on October 28th Sequence #: MCBJPWN89KWB9P25. The French Fries was cold & soft. Further, the QPC was slightly warm. Sometimes a batch of fries might not be its freshest but at least it might be a little warm. This order was far from that level of freshness as typified by eating at a McDonald's. I had opened case #: 34395335 regarding this matter.
  • CN
    Chef NoBody
    Nov 2, 2025
    2.0
    Everything about this location it for the owner not the guest. Drink refills, ketchup, cream, coffee, sugar.. all in the back. You have to wait in line AGAIN for anything amd Everything. Plus the staff all busy in the back so long lines build up waiting for someone to address the back up.. This style of mc Donald needs to go away.
  • JE
    Jessica East
    Nov 1, 2025
    1.0
    i ordered a cheeseburger through doordash and they gave me a burger with no meat. first time this has ever happened to me in my entire life. only refunded me $2. no idea what would possess someone to do this. lesson learned. this is the last time i ever order from this location.
  • SS
    snappy
    Oct 28, 2025
    1.0
    Learn how to wrap your burgers better. Cashier has a miserable expression. Hire better people man. Manager who gave the food at the window has a cool personality. But damn you people need better workers who actually care for their jobs. This place used to have happy workers and good service but the service and food quality at this location has gone downhill.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1351 S University Dr in Plantation, FL?

McDonald's at 1351 S University Dr operates 24 hours a day, 7 days a week.

Is the drive-thru open all day at this McDonald's?

Yes, the drive-thru is open 24/7 every day of the week.