Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Food Quality
Several reviews mentioned food being cold, stale, or poorly prepared, leading to dissatisfaction.
Management Issues
Feedback indicated a lack of effective management and training, contributing to the overall negative experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
JH
jackie hernandez
3 days ago
1.0
Ive waited for 20 minutes to recieve my food. Never coming back here again! the speed & good quality was ridiculous. I am a fast food worker myself & I understand how hard it is to deal with people.. BUT when I see them grown adults just standing there & basically doing absolutely nothing. it gets to a point.. you chose that job. Y’all need to do better!
SC
Shannon Cintron
Dec 27, 2025
1.0
I ordered on the app. Got a code. Got in the drive thru line it switched my code to counter pickup. Instead of graciously handing me my food at the window , she fully made me park my car and come inside. Then when I got out and open my bag , this is what I see half full french fries for the twenty dollars , I spent. Will be reporting the manager. This is ridiculous and also why I normally frequent the 66th st location.
RC
robert crowell
Dec 25, 2025
1.0
The order machine doesn't work and no body helps you even when you push the assistance button. It took me over 20 minutes just to order. Worst service ever.
BC
Brian Casey
Dec 21, 2025
1.0
Waited in the second line for ages while they kept taking orders from cars in the first line. After waiting for them to take 3 orders in 10 minutes we ended up just leaving. There was a full line of cars in both lanes as well.
PG
Paula Gordon
Dec 17, 2025
1.0
McDonalds on Park Blvd absolutely Horrible Customer Service! The young girl that was doing the drive through at that time was rude & disrespectful. Yelling at customers, I was completely mortified to say the least. When it was my turn to order, I simply drove off & didn't order anything b/c I couldn't believe what i heard! I went down to the mcdonald's on 66th St N street near cvs and walgreens on 66th. Now that McDonald's is amazing!!