Overall, customers praised the food for being fresh and flavorful, although some noted inconsistencies in taste and preparation.
Service
Many reviews highlighted excellent and friendly service, with specific mentions of attentive staff and quick service.
Value
While some customers felt the prices were on the higher side, many agreed that the portion sizes and quality justified the cost.
Atmosphere
The restaurant's ambiance was generally described as pleasant and welcoming, contributing positively to the dining experience.
Inconsistencies
A few customers reported issues with specific dishes being bland or poorly prepared, indicating variability in food quality.
CV
Chefbobpensacola Vaningan
Sep 8, 2025
5.0
We were not feeling well and ordered Hot and Sour soup curry chicken and vegetable stirfry! It was so very good and healing!
EE
Elisabeth
Sep 6, 2025
5.0
I got food to go. This is absolutely the best Chinese food in Pensacola. The food is very tasty! I got Beef Mei, House Mei Fun and egg rolls. The egg rolls were nothing special, but both dishes were excellent. My only negative...both could have included more meat and less noodles.
MM
MJ Martinez
Sep 4, 2025
4.0
Nice place to eat food is good not great. Expensive
SS
Steve Young (Steve)
Aug 24, 2025
2.0
Food is cold! Could been better! Duck was dry like more then day old!
Shrimp was good fish was ok DIFFA
RH
Rachael Hamilton
Aug 20, 2025
1.0
Ordered door dash from here. We've eaten here before and really liked it. I have no idea what happened today. The general tso I received tasted weird like it was mostly sweet and sour. The Mongolian beef was actually half full instead of how it normally is, and it also has a funny taste. $20 for this weird nasty chicken is wild. We'll just go to a regular Chinese takeout place from now on. I've had better frozen general tso.
Frequently Asked Questions About New Hong Kong House
What are the operating hours of New Hong Kong House?
New Hong Kong House is open daily from 11:00 AM to 9:00 PM, with extended hours until 9:45 PM on Fridays and Saturdays.
Does New Hong Kong House offer delivery and pickup services?
Yes, New Hong Kong House offers both in-store pickup and delivery services.
Can I place an order online for New Hong Kong House?
Yes, you can order food online through their menu available at https://newhongkonghouse.net/menu.
What type of cuisine does New Hong Kong House serve?
New Hong Kong House serves a variety of Asian cuisines including Chinese, Asian Fusion, Dim Sum, vegetarian dishes, Chinese noodles, rice, and seafood.
What is the price range of New Hong Kong House?
The price range at New Hong Kong House is categorized as moderate (TWO).
Where is New Hong Kong House located?
New Hong Kong House is located at 5912 N Davis Hwy ste c, Pensacola, FL 32503, United States.
Is curbside pickup available at New Hong Kong House?
Yes, curbside pickup is available at New Hong Kong House for customer convenience.
What nearby food options are available around New Hong Kong House?
Nearby food options include Sushi Bang Bang, a sushi restaurant, and Shark Fin, another Chinese restaurant, offering variety for visitors.
Which retail stores are close to New Hong Kong House?
Nearby retail stores include Red Wing Shoes, specializing in shoes and fashion accessories, and David's Bridal Pensacola FL for bridal needs.
What transportation options are near New Hong Kong House?
Pensacola National Airport is nearby, providing convenient travel options for visitors coming from out of town to New Hong Kong House.