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Outback Steakhouse

4.2
(3183 reviews)

Business Details

861 West 23rd Street, Panama City, FL
32405, United States
(850) 784-9649
https://locations.outback.com/florida/panama-city/861-west-23rd-street

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Panama City on the corner of W 23rd Street and Standford Road between the Panama City Square Shopping Mall and CVS.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
861 West 23rd Street, Panama City, FL
32405, United States

Hours

Reviews

4.2
3,183 reviews
5 stars
1,918
4 stars
640
3 stars
276
2 stars
139
1 star
210

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the steaks and others reporting overcooked or poorly seasoned dishes.

Service Issues

Inconsistent service experiences; some customers highlighted excellent service while others reported slow or inattentive staff.

Cleanliness

Several complaints about cleanliness, particularly regarding the bathrooms, which affected customer satisfaction.

Takeout Experience

Takeout orders received mixed feedback, with some customers enjoying their meals while others faced issues with incorrect or poorly packaged items.

Staff Performance

Positive mentions of specific staff members who provided exceptional service, contrasting with reports of poor management and staff training.
  • BK
    Bob Kohuth
    Feb 20, 2026
    5.0
    AC is a fantastic addition to the Outback Steakhouse team! As a transfer bartender who just started, she was incredibly welcoming and made us feel right at home. She has great knowledge of the menu and drinks, answered all our questions with confidence, and truly went above and beyond. Most importantly, she put a big smile on my face with her positive attitude and friendly personality. We’ll definitely be back to see her again!
  • LH
    Lisa Hulsey
    Feb 14, 2026
    4.0
    Service was very nice and attentive. Chopped salad was ok .main dish good. Bathroom needed attention.
  • JD
    Jamie Dyess
    Feb 14, 2026
    5.0
    Even thi it was Valentines Day and they were super busy, our food was delivered curbside within SECONDS of notifying them we were there. The food was even better than I remember; steak sauce actually took away from the flavor of the filet mignon! Lobster tails, mashed potatoes and perfect sautéed mushrooms, Outback made our day super special, thank you!
  • SB
    Samantha and Jonathan Blake
    Jan 25, 2026
    1.0
    We've given this place 4-5x of visits to redeem themselves and they continue to fail. Tonight was final straw. The bathroom was covered in urine. They sat us without menus. Then couldn't take our drink order because they hadn't closed last table... okay fine but when they came back we were ready to order everything. After ordering drinks they told us they couldn't take our food order until they took table next to us. Staff needs so much development. We tried to talk to manager and she knew about the urine but said they didn't get to cleaning it. We left. Insane!
  • MG
    Miri Gyrfalcon
    Jan 24, 2026
    2.0
    I recieved a $50 gift card, so we went to this Outback for the first time since moving here 4 years ago. Outback has historically not been my favorite, but this one was the worst. We got a free Bloomin' Onion which we ate while waiting for our to go order was prepared. We ordered steak and shrimp for 4 - 4 steaks, 16 shrimp, salad, french fries, broccoli, and 2 loaves of bread. We also got drinks. I drink unsweet iced tea with cream. Several creamers were spoiled. After arriving home and unpacking the food, we were disappointed. Our shrimp was packaged on top of 4 piesces of soggy burnt toast. Yuck! The salad was not enough for 4, barely enough for 2; the steaks, while cooked medium, did not taste good. A steak shouldn't need seasoning and I usually don't get seasoning due to my low sodium diet, but this steak tasted sour and smelled like the burnt toast. The french fries were dry and tasted like crap. All in all a very disappointing meal. The Bloomin' Onion was good and the waitress was nice, but the manager could have made me feel more welcome. She seemed more about rules and not customer service, although Outback's motto is "No Rules, just right". I guess she doesn't belive in that motto. Not sure if I can recommend this restaurant or if I will ever return.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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